
Bernardi Toyota
Framingham, MA
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New RAV4 - not from you! I went there last week to buy a new car. Once I got there I was measured by what I was dressing and was treated like crap! I explained that I was cons I went there last week to buy a new car. Once I got there I was measured by what I was dressing and was treated like crap! I explained that I was considering a Yaris, a Prius and a RAV4. The first salesman passed me to someone else (probably because he was too special to deal with a guy like me) and the second salesman said something like "this one is out of your range". What? My range?!? What do you know about me?!? Well, at the end, I went to the Westboro Toyota dealer where I was treated like I should and closed the deal cash in a RAV4 Limited 2014. You guys are too arrogant to have me as customer! I rather go to a place that values the customer and not how he/she looks! More
Great service Felipe was very attentive. He listened to my needs and provided a suggestion that met my needs exactly. I ultimately purchased the car. It was a pe Felipe was very attentive. He listened to my needs and provided a suggestion that met my needs exactly. I ultimately purchased the car. It was a perfect fit. More
Great Experience Our sales person, Artie Johnson, and his management team was a pleasure to work with. I appreciate their sincere efforts to put us into our new Coroll Our sales person, Artie Johnson, and his management team was a pleasure to work with. I appreciate their sincere efforts to put us into our new Corolla with a friendly and knowledgeable manner. Artie deserves particular commendation for his salesmanship skills and friendly manner. More
EXCELLENT EXPERIENCE! Alex was great to work with, he took all the nerves & anxious feelings of shopping for a new car away. There was no pressure, he was professional, per Alex was great to work with, he took all the nerves & anxious feelings of shopping for a new car away. There was no pressure, he was professional, personable & knowledgeable! I highly recommend anyone looking for a vehicle to go see ALex. Everyone on the staff was friendly & professional. They make you feel at home!! More
Our sales representative found us the perfect car Stuart was great. He was so knowledgeable, willing to provide us with all the details we wanted and needed, and was so patient, even when I brought ha Stuart was great. He was so knowledgeable, willing to provide us with all the details we wanted and needed, and was so patient, even when I brought half my family to see the cars. He helped us narrow down the numerous styles that Toyota offers to find us the perfect fit. More
BEST TOYOTA DEALERSHIP EVER ONE COULD NOT HAVE BEEN AT A BETTER SPOT ON ROUTE 9 TO BREAK DOWN!!!!!!!!!!!!!!! YOUR TEAM JOHN IS AWESOME AND YOU NOT ONLY TOOK CARE OF MY NEEDS , ONE COULD NOT HAVE BEEN AT A BETTER SPOT ON ROUTE 9 TO BREAK DOWN!!!!!!!!!!!!!!! YOUR TEAM JOHN IS AWESOME AND YOU NOT ONLY TOOK CARE OF MY NEEDS ,BUT YOU GOT US TO A HOTEL AND FIXED THE CAR THE NEXT DAY . HOW CAN I REPAY YOU I WILL ALWAYS SHARE MY RARE VISIT. OUT OF TOWN I HAVE NO CONNECTIONS AND WITH MY FAMILY AND CHILDREN YOU AND YOUR TEAM WERE OFF THE CHARTS I CAN SEE YOU TRULY CARE ABOUT PEOPLE AND VEHICLE DRIVING ON THE ROADS. THIS WAS MY MISTAKE NOT TAKING CARE OF THE TIRES BEFORE VACATION AND YOU NOT ONLY STOPED TO HELP OUT YOU DIRECTED US BACK TO YOUR DEALERSHIP AND A HOTEL. THANK YOU AS I STATED BEFORE THANKS More
My new car purchase at Bernardi Toyota I have not had any service experience at Bernardi Toyota but I did have a very positive experience when I purchased my new car. I worked with Felipe. I have not had any service experience at Bernardi Toyota but I did have a very positive experience when I purchased my new car. I worked with Felipe. He was very professional, knowledgeable and friendly. He worked hard to negotiate a good deal for me and I was satisfied that I had a car that was what I wanted at a fair price. When I picked up the car it was in order and looked great. Felipe was very helpful and patient in explaining the features of the car. I worked with Kevin when I first came to look at a car but he was at a training session when I further pursued my purchase. Kevin was very nice to work with. When I came for my registration and inspection, the service person was very welcoming and efficient. More
Excellent Dealer with Excellent Service Mr. Artie Johnson was friendly and very knowledgeable about the car I am interested to buy. He was busy but very patient and efficient; he did all th Mr. Artie Johnson was friendly and very knowledgeable about the car I am interested to buy. He was busy but very patient and efficient; he did all the work well as my dealer of Toyota Prius-C. More
Alex did a great job. Alex did a great job, He knew his product, he friendly and efficient. Very easy to work with. Alex and the dealership did everything they said they Alex did a great job, He knew his product, he friendly and efficient. Very easy to work with. Alex and the dealership did everything they said they were going to do. More
Ask for Aydin I worked with Aydin at Bernardi Toyota and he was great. I was in a bit of a hurry and I really appreciated how Aydin didn't waste my time. He was k I worked with Aydin at Bernardi Toyota and he was great. I was in a bit of a hurry and I really appreciated how Aydin didn't waste my time. He was knowledgeable on the cars and their options, worked with me on the nasty money part, and within a few hours I was rolling out with the perfect new car. He coordinated the registration and inspection process for me too which made the whole thing even easier. I'm sure that there are others at the dealership who may be as helpful, and undoubtedly he was supported by many others to give me the good experience I had, but my experience was with him and I'm glad it was. Ask for Aydin! More