
Bernardi Toyota
Framingham, MA
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Our sales representative found us the perfect car Stuart was great. He was so knowledgeable, willing to provide us with all the details we wanted and needed, and was so patient, even when I brought ha Stuart was great. He was so knowledgeable, willing to provide us with all the details we wanted and needed, and was so patient, even when I brought half my family to see the cars. He helped us narrow down the numerous styles that Toyota offers to find us the perfect fit. More
BEST TOYOTA DEALERSHIP EVER ONE COULD NOT HAVE BEEN AT A BETTER SPOT ON ROUTE 9 TO BREAK DOWN!!!!!!!!!!!!!!! YOUR TEAM JOHN IS AWESOME AND YOU NOT ONLY TOOK CARE OF MY NEEDS , ONE COULD NOT HAVE BEEN AT A BETTER SPOT ON ROUTE 9 TO BREAK DOWN!!!!!!!!!!!!!!! YOUR TEAM JOHN IS AWESOME AND YOU NOT ONLY TOOK CARE OF MY NEEDS ,BUT YOU GOT US TO A HOTEL AND FIXED THE CAR THE NEXT DAY . HOW CAN I REPAY YOU I WILL ALWAYS SHARE MY RARE VISIT. OUT OF TOWN I HAVE NO CONNECTIONS AND WITH MY FAMILY AND CHILDREN YOU AND YOUR TEAM WERE OFF THE CHARTS I CAN SEE YOU TRULY CARE ABOUT PEOPLE AND VEHICLE DRIVING ON THE ROADS. THIS WAS MY MISTAKE NOT TAKING CARE OF THE TIRES BEFORE VACATION AND YOU NOT ONLY STOPED TO HELP OUT YOU DIRECTED US BACK TO YOUR DEALERSHIP AND A HOTEL. THANK YOU AS I STATED BEFORE THANKS More
My new car purchase at Bernardi Toyota I have not had any service experience at Bernardi Toyota but I did have a very positive experience when I purchased my new car. I worked with Felipe. I have not had any service experience at Bernardi Toyota but I did have a very positive experience when I purchased my new car. I worked with Felipe. He was very professional, knowledgeable and friendly. He worked hard to negotiate a good deal for me and I was satisfied that I had a car that was what I wanted at a fair price. When I picked up the car it was in order and looked great. Felipe was very helpful and patient in explaining the features of the car. I worked with Kevin when I first came to look at a car but he was at a training session when I further pursued my purchase. Kevin was very nice to work with. When I came for my registration and inspection, the service person was very welcoming and efficient. More
Excellent Dealer with Excellent Service Mr. Artie Johnson was friendly and very knowledgeable about the car I am interested to buy. He was busy but very patient and efficient; he did all th Mr. Artie Johnson was friendly and very knowledgeable about the car I am interested to buy. He was busy but very patient and efficient; he did all the work well as my dealer of Toyota Prius-C. More
Alex did a great job. Alex did a great job, He knew his product, he friendly and efficient. Very easy to work with. Alex and the dealership did everything they said they Alex did a great job, He knew his product, he friendly and efficient. Very easy to work with. Alex and the dealership did everything they said they were going to do. More
Ask for Aydin I worked with Aydin at Bernardi Toyota and he was great. I was in a bit of a hurry and I really appreciated how Aydin didn't waste my time. He was k I worked with Aydin at Bernardi Toyota and he was great. I was in a bit of a hurry and I really appreciated how Aydin didn't waste my time. He was knowledgeable on the cars and their options, worked with me on the nasty money part, and within a few hours I was rolling out with the perfect new car. He coordinated the registration and inspection process for me too which made the whole thing even easier. I'm sure that there are others at the dealership who may be as helpful, and undoubtedly he was supported by many others to give me the good experience I had, but my experience was with him and I'm glad it was. Ask for Aydin! More
Excellent Car Buying Experience I am overly impressed with the level of customer service I experienced at Bernardi Toyota. My sales rep Felipe Amabile was very professional and know I am overly impressed with the level of customer service I experienced at Bernardi Toyota. My sales rep Felipe Amabile was very professional and knowledgeable. I do also appreciate the willingness of the sales manager Savanh Insisiengmay to meet our needs. He worked with us and with a smile. And so did Briana the finance manager who took her time to go over some insurance products. The whole crew was very friendly yet professional and that made our experience a very pleasant one. My sister is very happy with her Highlander, but even happier with the overall sales experience. I would recommend Bernardi but especially Savanh, Felipe and Briana to anyone I know looking for a vehicle. More
Amazing First Toyota Experience! I went in last night to test drive a Camry and it was my first experience driving a Toyota product. Thanks to Kevin Rouchi and Savanh Insisiengmay, I I went in last night to test drive a Camry and it was my first experience driving a Toyota product. Thanks to Kevin Rouchi and Savanh Insisiengmay, I was sold on a 2014 Camry SE! Those two gentlemen and Briana Willander (Finance) it was a great experience. Anyone looking for a new car should go to this team. VERY friendly, not pushy, VERY knowledgeable, VERY patient with all my questions, and willing to take the time to educate me about the nuances about Warranty, product and pricing. Can't wait to get my new car! THANK YOU TO ALL!!!!!!!!! More
My RAV4 lease experience Patrick Osborne was my salesperson when checking out the RAV4 lease. I had been to quite a few other Toyota dealerships and I really liked the way Pa Patrick Osborne was my salesperson when checking out the RAV4 lease. I had been to quite a few other Toyota dealerships and I really liked the way Patrick took his time explaining everything and continually asked if I had any questions. He was very patient with all the questions I had, and I had a LOT! He was very determined that I be satisfied. He also made himself available when I came back for other questions that I had. Patrick s truly an asset to your dealership! More
Felipe Rocks!!! I needed a new car in the worst way and didn't have the best credit rating in the world. In fact, I only went to the Toyota Dealership to prove a poin I needed a new car in the worst way and didn't have the best credit rating in the world. In fact, I only went to the Toyota Dealership to prove a point that my credit was so bad that I couldn't lease a car. Then I met Felipe and everything changed! Even with my credit being in poor shape, he was considerate and extremely helpful. He was able to work with me and the bank and I was approved to lease a brand new 2014 Toyota Camry! I had no idea when I entered that dealership that I would walk out the owner of a new car but Felipe was able to pull it off. He didn't make me feel pressured in any way but wanted me to have this car just as much as I wanted it and worked with me until we reached an acceptable agreement that worked out financially for me. Felipe is a wonderful sales person and knows his stuff. I test drove a couple cars and then fell in love with the car I am driving now. Everyone at the Dealership was wonderful. The place was clean and they even had a waiting area inside that offered coffee, juice and snacks. I recommend Bernardi Toyota to everyone that asks me about my new car and I tell them to specifically ask for Felipe if they want the best service and no pressure. I have not had a new car in over 30 years and now I do thanks to Felipe - I was so fortunate and lucky to have had him be the one I walked up to when I entered the dealership. I felt like I had won the lottery!!!! If you are looking to buy or lease a car with the best possible servie around then I would scream if from the top of the highest building that Bernardi Toyota is the place to go and Felipe is the man that will make it happen. He changed my life and I will be forever greatful to him Thank you Felipe!!!! you ROCKED my world :-) More