
Bernardi Toyota
Framingham, MA
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Great experience purchasing a car from Artie at Bernardi Toyota. The entire process was extremely easy and Artie was great to work with and very knowledgeable. THANK YOU! Toyota. The entire process was extremely easy and Artie was great to work with and very knowledgeable. THANK YOU! More
We would like to start out by thanking Bernardi Toyota and Salvatore Sassone for the most pleasant experience we have ever had at a dealership. Sal leased us a 2013 Rav4. Everyone that we encountered at B and Salvatore Sassone for the most pleasant experience we have ever had at a dealership. Sal leased us a 2013 Rav4. Everyone that we encountered at Bernardi was exceptional. Sal went above and beyond to get us exactly what we wanted. He treated us like family. We would highly recommend Bernardi Toyota to all of our family and friends. We would definitely give Sal 5 Stars for excellent customer service. More
We have been working with Dell for several years. He is attentive, courteous, and upfront. We came away feeling that we got a good fair deal and that everything that was promised was delivered. attentive, courteous, and upfront. We came away feeling that we got a good fair deal and that everything that was promised was delivered. More
Michael and staff were great to deal with from the start. I gave them this rating due to the fact that they were very professional, easy to work with, matched a competitors offer and went out of there way t I gave them this rating due to the fact that they were very professional, easy to work with, matched a competitors offer and went out of there way to explain the features of the new vehicle. I was very pleased with my experience and would certainly recommend Michael! More
I've always had a good experience with Bernardi Toyota, so I felt confident to buy my fourth Toyota from this dealer, a 2013 Highlander. My sales consultant for this purchase was Aydin Kayabay. He Toyota, so I felt confident to buy my fourth Toyota from this dealer, a 2013 Highlander. My sales consultant for this purchase was Aydin Kayabay. He was always very friendly, professional and eager to help throughout the process, so I am glad to recommend him. More
Bernardi is the best.The only dealer that did not chase us around the lot.Everyone was calm and relaxed.Sam Lee was respectful and let the car speak for itself!He gave us space and time to decide. I hope B us around the lot.Everyone was calm and relaxed.Sam Lee was respectful and let the car speak for itself!He gave us space and time to decide. I hope Bernardi makes him a manager. You rock,Sam! More
This was our first experience purchasing at Bernardi Toyota. It was a great experience. Their price was fair and they provided professional customer service without all the pressure that is typically Toyota. It was a great experience. Their price was fair and they provided professional customer service without all the pressure that is typically experienced when purchasing a car. In particular Artie Johnson was a pleasure to deal with. Our schedules prevented my wife and me from coming together to test drive the car. Artie reviewed all the features with both of us individually and then went over them again in detail when my wife returned to pick up the car. He really went above and beyond to ensure that we understood and were comfortable with the Sienna and its various features. More
Simply put, Brandon and Dell salvaged what could have been a mediocre experience through their responsiveness and desire to make sure I was happy with the deal I received on my new FJ. I very much apprec been a mediocre experience through their responsiveness and desire to make sure I was happy with the deal I received on my new FJ. I very much appreciated Dell's straight-forward approach to the sale, and I didn't feel like I was being jerked around at all during the price negotiation. Brandon was absolutely great when it came to getting my questions answered, and making sure they were directed to the appropriate individuals. To be fair, if it wasn't for some inconsistencies between what I was told regarding several extended warranties I initially purchased (that were later removed when I signed a new contract) from the finance manager and the fine print contained within the documentation, I would have given a 5 rating of my experience across the board. However, as individuals, both Dell and Brandon get a 5 rating. More
- Just a short note to give a tip of the hat to Artie Johnson of Bernardi Toyota Sales Department : Recently I purchased a new 2014 Camry and Artie Johnson was super responsive assisting the new car s Johnson of Bernardi Toyota Sales Department : Recently I purchased a new 2014 Camry and Artie Johnson was super responsive assisting the new car sales process. Beginning with an enjoyable test drive of the Camry also during a successful negotiation period then finally followed by a quality session familiarizing me with many of the Camry features Artie was always present gathering and presenting required information. Artie, Thank you so much for your help. Regards Bill Rubin More
My experience at Bernardi Toyota was fantastic. The person I dealt with online negotiating a price was great. Always a very prompt response. When I was ready to purchase the car, Sam Lee was great. He person I dealt with online negotiating a price was great. Always a very prompt response. When I was ready to purchase the car, Sam Lee was great. He knew all about the features of the car, answered all of my questions. I decided to add protective strips to the sides of my Camry and on the morning I was supposed to pick up the car, the parts hadn't arrived. Sam found the parts at another dealership and personally drove the car there to get the parts and have the car ready for me as promised. He has followed up with me several times since that day. I can't say enough about my whole experience at Bernardi! Thanks Sam! More