Bernardi Toyota

This was our first experience purchasing at Bernardi Toyota. It was a great experience. Their price was fair and they provided professional customer service without all the pressure that is typically Toyota. It was a great experience. Their price was fair and they provided professional customer service without all the pressure that is typically experienced when purchasing a car. In particular Artie Johnson was a pleasure to deal with. Our schedules prevented my wife and me from coming together to test drive the car. Artie reviewed all the features with both of us individually and then went over them again in detail when my wife returned to pick up the car. He really went above and beyond to ensure that we understood and were comfortable with the Sienna and its various features. More

Simply put, Brandon and Dell salvaged what could have been a mediocre experience through their responsiveness and desire to make sure I was happy with the deal I received on my new FJ. I very much apprec been a mediocre experience through their responsiveness and desire to make sure I was happy with the deal I received on my new FJ. I very much appreciated Dell's straight-forward approach to the sale, and I didn't feel like I was being jerked around at all during the price negotiation. Brandon was absolutely great when it came to getting my questions answered, and making sure they were directed to the appropriate individuals. To be fair, if it wasn't for some inconsistencies between what I was told regarding several extended warranties I initially purchased (that were later removed when I signed a new contract) from the finance manager and the fine print contained within the documentation, I would have given a 5 rating of my experience across the board. However, as individuals, both Dell and Brandon get a 5 rating. More

- Just a short note to give a tip of the hat to Artie Johnson of Bernardi Toyota Sales Department : Recently I purchased a new 2014 Camry and Artie Johnson was super responsive assisting the new car s Johnson of Bernardi Toyota Sales Department : Recently I purchased a new 2014 Camry and Artie Johnson was super responsive assisting the new car sales process. Beginning with an enjoyable test drive of the Camry also during a successful negotiation period then finally followed by a quality session familiarizing me with many of the Camry features Artie was always present gathering and presenting required information. Artie, Thank you so much for your help. Regards Bill Rubin More

My experience at Bernardi Toyota was fantastic. The person I dealt with online negotiating a price was great. Always a very prompt response. When I was ready to purchase the car, Sam Lee was great. He person I dealt with online negotiating a price was great. Always a very prompt response. When I was ready to purchase the car, Sam Lee was great. He knew all about the features of the car, answered all of my questions. I decided to add protective strips to the sides of my Camry and on the morning I was supposed to pick up the car, the parts hadn't arrived. Sam found the parts at another dealership and personally drove the car there to get the parts and have the car ready for me as promised. He has followed up with me several times since that day. I can't say enough about my whole experience at Bernardi! Thanks Sam! More

Simply stated, Brandon Keddy sent an honest, no nonsense reply to my initial inquiry about leasing a new Corolla for my wife. Though my wife and I visited a few local competing dealerships, Brandon's e-mai reply to my initial inquiry about leasing a new Corolla for my wife. Though my wife and I visited a few local competing dealerships, Brandon's e-mail presentation was straight forward with nothing surreptitious and no hidden agenda. When I called Brandon, his genuine comments and his sincere statements made me realize that we needed to make a trip out to the dealership. Once we arrived at the dealership, Dell Silva closed the deal by unequivocally honoring Brandon's e-mail offer. Dell continued to work with us up to the day my wife received her new car. We can truly state that the staff at Bernadi's are reliable, courteous and conscientious. So if you are interested in getting a great deal, first send an email to Brandon - you will not be disappointed. A truly delightful man with a genuine understanding in providing excellent 'Customer Service'!!! More

Sam was kind, relaxed, attentive, and overall ensured that our purchasing process at Bernardi Toyota went smoothly. He worked with us on the price, brought in his managers when needed, and made sure that that our purchasing process at Bernardi Toyota went smoothly. He worked with us on the price, brought in his managers when needed, and made sure that we were 100% satisfied with our purchase before we drove off in our new Rav4. When we brought the car in for service several months later, he remembered who we were and asked us how everything was. We would highly recommend working with Sam if you are considering purchasing from Bernardi Toyota. More

We had already pretty much agreed on the price of my new 2013 RAV4 from Bernardi on the internet, however you do have to go to the dealership to finalize everything. We were met by Joe and he was wonderful 2013 RAV4 from Bernardi on the internet, however you do have to go to the dealership to finalize everything. We were met by Joe and he was wonderful to work with. He is an energetic and personable guy who was willing, still is, to make everything clear and provide any and all information I might need to finalize my decision. He is also willing to provide assistance even after I have bought my car. Thank you Joe. Great guy. More

It was a pleasure to work with Dell Silva. Dell was very knowledgeable, honest, and friendly. This was our first visit to Bernardi and I will likely return there because of the service Dell provided. knowledgeable, honest, and friendly. This was our first visit to Bernardi and I will likely return there because of the service Dell provided. More

My experience at Bernardi Toyota far exceeded both Westboro and Boch Toyota (where the salesmen were negative about my trade and tried to manipulate the situation after I'd made it clear what I was lo Westboro and Boch Toyota (where the salesmen were negative about my trade and tried to manipulate the situation after I'd made it clear what I was looking for.) At Bernardi, Sam Lee was a pleasant professional who said he was there to make sure I was happy with the deal Toyota would offer. The dealership had a positive feel to it from the moment I contacted them about wanting to buy a Corolla. Sam took us through the process and was extremely profession, friendly, and knowledgeable. I have never felt that comfortable with a car salesman before. I would ask for Sam Lee when you get there! He's awesome! More

We are thrilled with our new Highlander. Jose was extremely helpful and answered all of our questions from start to finish. His genuine sense of humor made the process feel relaxed. Jose did not make extremely helpful and answered all of our questions from start to finish. His genuine sense of humor made the process feel relaxed. Jose did not make us feel pressured at any point in the process and helped find the car that had everything we were looking for and more. More