Bernardi Toyota

I was coming in from out of town to purchase the vehicle. I already knew exactly which vehicle I wanted to purchase and already test drove the vehicle before coming in. With that said, most of my communicati I already knew exactly which vehicle I wanted to purchase and already test drove the vehicle before coming in. With that said, most of my communication and negotiation was done via phone and e-mail. Regardless, I still was expecting a typical unpleasant car purchasing experience, even if I had done most of the work beforehand. Thankfully I was wrong! It was very hassle free, the dealership stuck to the price I had negotiated, and it was an overall great experience. Jerry specifically was fantastic- very friendly and accommodating. He made it a very quick process overall (for instance, it was around 5:20 by the time we were done with all the paperwork, 20 minutes after I could have gotten my service sticker, but he went ahead and got it done, preventing me from having to come back to the dealership again the next day). As my first actual car purchase, I was pleasantly surprised. Thanks Bernardi Toyota and especially thanks to Jerry! More

I started my search online and received info on the style of car I wanted in several dealerships. I traveled to all of them and dealt with a lot of sales people. Sami was informative about the vehicles, re of car I wanted in several dealerships. I traveled to all of them and dealt with a lot of sales people. Sami was informative about the vehicles, relaxed about the closing the deal, which ended up taking 3 visits and over a week as I reviewed vehicles and prices at other dealerships. I purchased from Sami and Bernardi as the price was right and Sami was very helpful and accommodating in making the deal. More

Sal is a great sales adviser. He works in the interest of his customers and Bernardi so and the end it becomes a win win situation for both parties. When i walked into the dealership, Sal professionally intr his customers and Bernardi so and the end it becomes a win win situation for both parties. When i walked into the dealership, Sal professionally introduced himself to me and told me he was going to be my sales adviser and was going to be working with me. I was very upfront with him from the moment i walked into the dealership. I told him i don't want any pressure sales and i that i want him to make sure he is making money if i decide to buy a car, but at the same time i don't want to be cheated. Sal put me in the car i wanted, gave me the best deal possible and made my car buying experience the BEST it has ever been. This is my 6th car and when i say its the BEST experience, i mean ITS THE BEST. Everytime i see Bernardi's slogan on TV which is Bernardi for now Bernardi for life... I think of Sal because he really lives up to that. Sal takes great pride at his job. After i purchased the car, Sal took the time to set up my blutooth, went over the manuals with me, even washed my license plate because they were so dirty, LOL... introduced me to service and made sure my first appointment was set up. Sal is GREAT and i will always recommend people to him. Michelle in finance was also great and she knows her stuff. More

I had planned on visiting 3 dealerships in the area and making my decision on a used Toyota Tacoma. Bernardi was my first and turns out my last stop. This dealership seemed different from the get go. Th making my decision on a used Toyota Tacoma. Bernardi was my first and turns out my last stop. This dealership seemed different from the get go. They were only interested in making me happy. The price I paid could not be found for less anywhere on the internet, including Ebay and Autotrader. But enough about price, Sam Lee was the real star here. A young man who helped me every step of the way, before AND after the sale. I cant thank him enough. I have been in the customer service industry for over 21 years and I just want to say Sam is both wise and genuine. More

Abdullah made our car buying experience incredibly pleasant from start to finish. During our test drive, he casually asked about my impressions so that he could help us find the exact model that met o pleasant from start to finish. During our test drive, he casually asked about my impressions so that he could help us find the exact model that met our needs and preferences. He took his time to show us all of the different models available and answered all of my questions clearly and transparently so that, in the end, I felt assured that I had purchased the best car for our family. He is professional, genuine and friendly, and as such, I would recommend Abdullah enthusiastically to anyone. I would also like to acknowledge Ian in Internet Sales. He was instrumental in providing us with great pricing before we arrived at the dealership and followed up during our visit to make sure that we had everything we needed. Thank you for providing such outstanding service! More

Jerry was very friendly and knowledgeable. The truth is, I was an easy sell...I had been researching a long time and knew the vehicle was priced fairly. Still, I would have loved a little "nod" to the cust I was an easy sell...I had been researching a long time and knew the vehicle was priced fairly. Still, I would have loved a little "nod" to the customer, such as some kind of monetary deduction somewhere, no matter how small. Like I said, I didn't ask for much/knew what I wanted. The final word is that Jerry was extremely easy to work with - he made the transition to ownership smooth and painless, including delivery of the vehicle to me in a different state. Thanks! More

I set up my appointment with Ian; I was honest with him, I told him that I had gotten quotes through Consumer Reports and Bernardi was the most competitive. I set up an appointment with Ian and unfortunate I told him that I had gotten quotes through Consumer Reports and Bernardi was the most competitive. I set up an appointment with Ian and unfortunately had to reschedule twice. Ian was patient and courteous and when I finally made it to Bernardi, he greeted me and we talked about what to expect from the new car purchasing adventure. I told him that this was an exploratory visit, I wanted to test a couple of cars, and I DID NOT WANT TO BE PRESSURED. I told him the first time I hear, "let me talk to my manager," I was out the door. I asked him to find me a low-pressure sales person who could explain the differences in hybrid vehicles. Ian had me wait a short time until Sal Sassone was free, and then we began what was to be a surprisingly pleasant experience. Sal never once pushed or prodded me. He answered all the questions I had about several vehicles. I was joined by my partner and Sal was friendly and respectful to both of us. He knew his product line and offered opinions only when I asked for them. We drove a couple of cars and I left saying that I'd call the next day with my decision. I did follow through the next day, without any pressure from Sal or anyone else at Bernardi. I bought a new Camry Hybrid and I couldn't be happier with my decision. Sal helped me through the financing phase, got my phone set up with the bluetooth available on the car, introduced me to the service people, got the car cleaned, license plate put on and ready to go. He later followed up with me to get my car registered, and inspected. I cannot recommend Sal highly enough. He and Bernardi made a stressful event that I was dreading an easy, enjoyable experience. More

Great experience buying a new car at Bernardi Toyota. Brandon, Dell, and Michelle were all easy to work with, low pressure, and helpful. I used Consumer Reports/True Car to start my email contact with Br Brandon, Dell, and Michelle were all easy to work with, low pressure, and helpful. I used Consumer Reports/True Car to start my email contact with Brandon. We had the price and details settled over email before I walked in. Dell was extremely helpful in getting all the details done and I was given a very fair price for my trade-in. I think it makes a lot of sense to do your research in advance, know what you want, and be informed through resources like Consumer Reports. Bernardi Toyota was respectful of the work I had done in advance and that made the whole process painless. More

Ark was amazing! He took his time with us to make sure we were able to find the exact car we wanted. Honestly, we would not have purchased if not for him. His patience and guidance made the sale and we we were able to find the exact car we wanted. Honestly, we would not have purchased if not for him. His patience and guidance made the sale and we felt he was nothing but fair and honest! I have already recommended him to other people I know! Thanks Ark! You made the experience enjoyable! More

My overall experience was great with this dealer and for this reason I have leased a second vehicle in a month. Mr. Aydin Kayabay, sales consultant, helped me a lot in my difficult selection process. He was this reason I have leased a second vehicle in a month. Mr. Aydin Kayabay, sales consultant, helped me a lot in my difficult selection process. He was very friendly, knowledgable, and respectful. I believe, only talented people could provide exceptional experience. More