
Bernardi Toyota
Framingham, MA
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I would recommend Bernardi Toyota to anyone looking for a new Toyota or Scion. Brandon was excellent at the start and then Dell Silva took over once we got there to see a vehicle. Both were so pleasant to new Toyota or Scion. Brandon was excellent at the start and then Dell Silva took over once we got there to see a vehicle. Both were so pleasant to work with throughout the whole process which as we all know can be a very trying experience. A deal was done in a very short period of time and the negotiations were not pressurized at all. The finance gentlemen was also excellent his name was Edwin. Once again no pressure at all. We picked the car up today and everything we asked for was done, the car was immaculate and Dell walked us through every aspect of the vehicle. I would not waste my time going to another dealer in the metrowest area. I have bought many many cars and this was by far the best experience. More
Osi was very friendly and helpful throughout the process. He was patient while describing the features of the car, taking the car for a test drive, and throughout the negotiation process. I believe that he He was patient while describing the features of the car, taking the car for a test drive, and throughout the negotiation process. I believe that he was honest and steered me towards the car that was right for me, as opposed to trying to up-sell me to a vehicle that I didnt want. More
If Osi Momodu is representative of all your employees, then you cannot help becoming the number one Toyota dealer in the world! He was as knowledgeable, patient, polite and considerate as any salesman wit then you cannot help becoming the number one Toyota dealer in the world! He was as knowledgeable, patient, polite and considerate as any salesman with whom I have ever dealt and more accommodating than any of the rest of them. Despite the complications of my living in New Hampshire and buying the car from your dealership in Massachusetts, Osi refused to let these conditions complicate or frustrate a wonderful sales experience. He truly "went the extra mile" in both the sales and delivery portions of the experience. He has earned you a customer for life! More
I was refered to Branden by my friend Shawn, who purchased a car a ways back. I worked with Branden Keddy over the phone. Besides being extremely courteous, he seamed very knowledgeable on the car purchased a car a ways back. I worked with Branden Keddy over the phone. Besides being extremely courteous, he seamed very knowledgeable on the cars and what he had to offer. I felt comfortable talking with him. He answered all my questions without any hesitation. I wished all customer service I deal with would be as considerate and knowledgeable as him. When I recommend someone to your facility, I will recommend them to speak directly with Branden Keddy. I appreciate all of Toyotas help and customer support. More
I first spoke with Brandon when I was doing some research on a Rav4 (used). I saw one online that I liked but had some questions about it before I came in to see it. Brandon was so helpful and was so nice on a Rav4 (used). I saw one online that I liked but had some questions about it before I came in to see it. Brandon was so helpful and was so nice and patient with me that I decided to come in and look at the car for myself. I then met Artie who told me all about the car and then some. These guys are so knowledgeable about Toyotas and suprisingly they did not pressure me at all. I felt as if I was buying a car from my friend. All in all it was a great experience and I would definately recommend Bernardi to my friends and family. Thanks guys! I love my Rav!!! More
I was in the market for a new Prius and I first spoke with Brandon Keddy, he answered my online request within seconds it seemed, I was literally still on the site. He was extremely knowledgable on the p with Brandon Keddy, he answered my online request within seconds it seemed, I was literally still on the site. He was extremely knowledgable on the product. I was so impressed on a whim I stopped by and he introduced me to a gentleman Brian Martin who was extremely friendly and great to deal with, by the end of the day I was driving home in my new Prius. If you are in the market you must give Bernardi Toyota a try, ask for Brandon. Thank you for everything guys!! More
I stopped by to window shop and met Jerry, he listened attentively to my concerns and picked a couple of cars to test drive. He was very friendly and knowledgable but didn't pressure me at all. I went t attentively to my concerns and picked a couple of cars to test drive. He was very friendly and knowledgable but didn't pressure me at all. I went to two other dealerships and returned to Bernardi two weeks later. We talked some more and Jerry showed me a car that was perfect for my needs, he took a stessfull situation and made it quite enjoyable. The office worked with me to get me an excellent rate, even gave me better than my bank which surprised me. I would encourage anyone to stop by and experience for themselves what a truely enjoyable and fun experience it is to buy at Bernardi. More
Osi Momodu was outstanding. I am pleased that I was able to work with Osi on my car purchase. He was knowledgeable and professional. He went out of his way to provide exceptional service. He was also very to work with Osi on my car purchase. He was knowledgeable and professional. He went out of his way to provide exceptional service. He was also very patient with me - I greatly appreciated his clear explanation of my new car's many bells and whistles. As I said to him at the completion of the sale, I will definitely recommend him to my friends and family when they are ready to buy a new car. Bernardi is fortunate to have him as part of its sales force. Additionally, I am very pleased with the car. This is my second Toyota and I love it. More