Bernardi Volvo Cars Natick

Drew was great- super responsive and attentive. He responded well to a concern about my service. He responded well to a concern about my service. More

David and Chris both provided Fast, friendly competent Efficient service which solved the problem for me Efficient service which solved the problem for me More

Courteous, prompt, reliable service. They ensured that I knew exactly what was going on and when I could expect resolution. They ensured that I knew exactly what was going on and when I could expect resolution. More

I Always feel comfortable coming back to Bernardi Volvo Natick!! Everyone there is terrific! I can’t say Enough about Paul, Steve, Ricari and Nick… Never mind the guys in Service (Thank you Chris and David Natick!! Everyone there is terrific! I can’t say Enough about Paul, Steve, Ricari and Nick… Never mind the guys in Service (Thank you Chris and David!)! The Whole team is Fabulous!! Thank you!! Paris ☺️ More

Service department staffs were very efficient and helpful, from setting up appointments to checkin and work was completed as promised. Thank you! helpful, from setting up appointments to checkin and work was completed as promised. Thank you! More

While waiting for repairs to be completed I sat in the frigid waiting area. I was extremely a-taken back by the surly and condescending manner in which the general manager dealt with both employees and frigid waiting area. I was extremely a-taken back by the surly and condescending manner in which the general manager dealt with both employees and costumers. I do not feel that I will continue to bring my vehicle to this Volvo dealership in the future. More

Everything at this dealership is always top notch- helpful employees, a great waiting room, and excellent service. helpful employees, a great waiting room, and excellent service. More

Very professional,nice and quick . My daughter has high anxiety and had to wait while the car was worked on. She said everyone was very nice and made her feel welcome and comfortable My daughter has high anxiety and had to wait while the car was worked on. She said everyone was very nice and made her feel welcome and comfortable More

Responsive, easy-in, easy out. Service reps are courteous. If extras like loaner cars, wind shield wiper fluid top off, quick exterior/interior vacuum were added back in (my Volvo Service reps are courteous. If extras like loaner cars, wind shield wiper fluid top off, quick exterior/interior vacuum were added back in (my Volvo dealership in CA did this), it would make the experience exceptional. More

Everyone at the dealership was helpful and friendly. Chris is very knowledgeable , helpful, and , yes, funny. Chris was excellent in explaining some of the technical features we needed to know just to g Chris is very knowledgeable , helpful, and , yes, funny. Chris was excellent in explaining some of the technical features we needed to know just to get started. He followed up on any initial problems. He is polite, outgoing and "down-to-earth". He found out that our rear camera lens was partially foggy, got John from service to look at it and make an appointment to fix it.(we purchased a 2020 v60). We also dealt with Steve(a manager), Ricari(finance) and Nick(?senior manager), all of whom were friendly and helpful. We also met John,the service manager. More