Bernardi Volvo Cars Natick

Great service from Paolo and the tecnician. Excellent and timely updates from Paolo. A loaner was there and super convenient. Would not hesitate to come back there for service. timely updates from Paolo. A loaner was there and super convenient. Would not hesitate to come back there for service. More

Purchased a used Buick Enclave Avenir The Planets were all aligned... Found a great car for my wife while searching on line here. Called, made an appointment. Car was probably more than The Planets were all aligned... Found a great car for my wife while searching on line here. Called, made an appointment. Car was probably more than we needed but the price was right. A couple of issues were dealt with expeditiously and the transaction was smooth and seemless. More

New XC90 Great experience working with Sam Lee. This is my 5th Volvo purchased from this dealership. Sam and Paul were outstanding providing exceptional servic Great experience working with Sam Lee. This is my 5th Volvo purchased from this dealership. Sam and Paul were outstanding providing exceptional service making this experience pleasant for my wife and I. More

Staff were polite and responsive. They found and corrected the problem under warranty. I appreciate the washed car. I must complain about the new location thatI found extremely difficult even unde corrected the problem under warranty. I appreciate the washed car. I must complain about the new location thatI found extremely difficult even under the guidance of WAZE. More

Awful experience here as one time they did unauthorized repairs on my car. They also fixed my trunk door one day, and the following day my battery died as I was leaving for work in the morning. I had to repairs on my car. They also fixed my trunk door one day, and the following day my battery died as I was leaving for work in the morning. I had to get my car towed to be repaired and they didn’t offer to pay for an Uber until I insisted I get reimbursed for this error. Steve Moynahan the former service manager called me a liar and yelled at me when I got Sam Lee involved. The new service manager is nice and is cleaning up Steve’s mess but I’m done with this place. More

No Reservation Giving Excellent Recommendation Pleasant dealing with Paul and Aram as well as the friendly Service Staff. This is the second time I have worked with Paul, my salesman, to buy a Vol Pleasant dealing with Paul and Aram as well as the friendly Service Staff. This is the second time I have worked with Paul, my salesman, to buy a Volvo. Registration glitch was solved by Sam and battery issue taken care of by Service. I left being very happy with my new car and all my interactions with the knowledgeable staff. I would not hesitate to recommend this Volvo dealership to my friends and family. More

Working with Josh and Kevin was great. Laid back, no sales speak, no pressure. The whole process was laid back and straight forward. I highly recommend this dealership and this team specifically. sales speak, no pressure. The whole process was laid back and straight forward. I highly recommend this dealership and this team specifically. More

Excellent service I was very pleased with the whole process and the extra effort everyone showed. Everyone was prompt friendly and courteous. Made a buying a car a plea I was very pleased with the whole process and the extra effort everyone showed. Everyone was prompt friendly and courteous. Made a buying a car a pleasure again. More

Not professional The overall experience was not what I would expect from a Volvo dealership. When I sent them emails they didn't respond to me but to my husband using The overall experience was not what I would expect from a Volvo dealership. When I sent them emails they didn't respond to me but to my husband using his email which to me is very unprofessional as it is typical to respond to the individual which sent you the email in the first place. Our salesman did not greet us by shaking our hands upon entering and meeting with him until the last visit when we were there to take delivery of the vehicle. Other than that the correspondences in general I found to be very slow to receive any feedback or answers to questions. I was expecting a highly polished staff from a Volvo dealership and better communication with faster responses. Other dealerships over the years which I have worked with were very quick to start the finance process whereas this dealership were extremely slow, perhaps this was due to the fact they did not have the title to the vehicle we were purchasing as they took it in on a trade which had a previous lien on it which had to be paid off of course. Needless to say I would have been much more happier if they'd been up front about that small detail instead of waiting to the eleventh hour. Overall I'm not sure at all if I'd personally return to this dealership in the future. More

Change My View On Car Buying Buying a car was always a dreadful necessity but my experience at Bernardi Volvo was excellent. From Paul my salesman who was friendly, knowledgeable Buying a car was always a dreadful necessity but my experience at Bernardi Volvo was excellent. From Paul my salesman who was friendly, knowledgeable and listened to my needs rather than pushing a vehicle on me. My wife and two kids joined for the experience, in which we thought brining an one and three year old would be reasoning for them to try rushing us through to make a sale or push us out the door both Paul and Sam were interactive with the kids and made them feel just at home. Go anyone looking for a new vehicle I highly recommend going to Bernardi first. More