Bernardi Volvo Cars Natick

Honest advisor and competent technicians I have been using Lee Volvo for maintenance ever since I bought my Volvo there. Recently my husband has been driving my car and he noticed some issues I have been using Lee Volvo for maintenance ever since I bought my Volvo there. Recently my husband has been driving my car and he noticed some issues. He just decided to have his mechanics he usually uses for his car to fix it. After the repair, the problem continued. Then he asked me to make an appointment with Lee Volvo. We expected a major repair. It turned out the problem was just the replaced air hose was not setting properly and it was leaking. I am very impressed with the competence of the technician. I have confidence and trust on the professionalism of all employees at Lee Volvo. More

I had a late in the day tire problem and they fixed it fast. My tire failed on the highway and after I put on the spare I had to drive miles on back roads to the dealership to see if it could be replaced. Also My tire failed on the highway and after I put on the spare I had to drive miles on back roads to the dealership to see if it could be replaced. Also the warning signs on the screen gave different messages that I did not understand. I arrived late in the day to the service department, they took the car right away and replaced the tire. They then explained how to read what was going on with the screen and showed me how to resent the screen to get the correct readings for the tire. I had never read the details in the manual, but they showed how to do it in person. A bad day ended very well. More

Excellent Service - Car was returned sparkling! While I waited I was able to work on my emails in the waiting area service work space. Very productive visit for me. Nice Job! While I waited I was able to work on my emails in the waiting area service work space. Very productive visit for me. Nice Job! More

Great experience with maintenance service Brought my car in for a scheduled maintenance service. They told me on the phone it would be 1-1/2 hours. And it was, exactly that. Paul Tallino visit Brought my car in for a scheduled maintenance service. They told me on the phone it would be 1-1/2 hours. And it was, exactly that. Paul Tallino visited me several times in the waiting area to update me on progress. Because I had asked for a state inspection to be added, he requested rush priority to get me out on time so I could get back for a company meeting. I have always been treated well by this dealership. More

Caring Professionals This is the second Volvo I purchased from Volvo of wellsley, and they were true professionals and easy to deal with! They followed thru with all the r This is the second Volvo I purchased from Volvo of wellsley, and they were true professionals and easy to deal with! They followed thru with all the requests and made it easy to get into my new Volvo More

Good service Paul worked to get me the car fast to fit my schedule. Very easy to work with and went the extra mile for me. Thank you! Paul worked to get me the car fast to fit my schedule. Very easy to work with and went the extra mile for me. Thank you! More

Great as always! I have many special needs driving a handicapped car. Ted, the new manager, spent time with the engineer of my car system and was a quick learn. He a I have many special needs driving a handicapped car. Ted, the new manager, spent time with the engineer of my car system and was a quick learn. He also accommodated my service to be done at the same time. Ted was prompt in answering all my emails and most importantly, understands the importance of my need to have all car issues resolved on the same day as I am unable to drive a normal car. So impressed with Ted and reassured that my future needs will be handled in his professional manner. More

Service to My Volvo's I had software issues with both my 2019 XC90 and 2017 S90. I scheduled an appointment for the XC90 and the service department corrected the issue. Whe I had software issues with both my 2019 XC90 and 2017 S90. I scheduled an appointment for the XC90 and the service department corrected the issue. When Ted called me to let me know the car was ready I asked him if I can bring in the S90 to correct the navigation issue I had. He said no problem and updated the software on the S90. The service was outstanding. More

Easy to work with. Fast and prompt at check-in. Fast in doing the 2-year check-up functions. Minimal wait time which is appreciated. Car returned exceptionally clean Fast and prompt at check-in. Fast in doing the 2-year check-up functions. Minimal wait time which is appreciated. Car returned exceptionally clean. More

Volvo service like it should be I’ve been going to this Volvo dealership for many years back when it was Lee Volvo. Today I met a new service staff member named Chris who was outstan I’ve been going to this Volvo dealership for many years back when it was Lee Volvo. Today I met a new service staff member named Chris who was outstanding. I will miss Steve who was there fir many years but look forward to working with Chris. More