Bernardi Volvo Cars Natick

Great customer service & no pressure! I had a great experience at Volvo of Wellesley! I worked with both Sales Consultant, Barbara Goodman, and Business Manager, Steve Page. They were both I had a great experience at Volvo of Wellesley! I worked with both Sales Consultant, Barbara Goodman, and Business Manager, Steve Page. They were both great to work with. Barbara was quick to make us feel welcome and provide a test drive. Steve worked closely with us to find a good finance option. All of my questions were answered thoroughly and I never felt any pressure during my experience. I love my new-to-me car! I am so thankful for the good experience I had with Barbara, Steve, and the entire dealership. On pick up day, Barbara provided a gift as a thank you for purchasing at the dealership... it was such a lovely touch to the experience! More

Great troubleshooting! Just wanted to thank WV for exceptional troubleshooting to solve our Volvo XC90 AC module problems, plural, not singular. They kept us in the loop an Just wanted to thank WV for exceptional troubleshooting to solve our Volvo XC90 AC module problems, plural, not singular. They kept us in the loop and shared the bad news with the good as they systematically solved our problems. A call out to both Steve and Marcus are well deserved. More

This is how it should be! I want to thank the whole team at Volvo of Wesseley. It is rare to experience the refined high level of personalized customer service that I was give I want to thank the whole team at Volvo of Wesseley. It is rare to experience the refined high level of personalized customer service that I was given at this dealership. Alfonso took the lead and made sure that every one of my needs were immediately acknowledged via text, phone call, email, and face to face communication. And subsequently satisfied and resolved them most expeditiously and efficiently. Let me be clear in saying that there was not one problem that came from their end. I did not wait for even one minute at any time that I was there. Alfonso went exceedingly over and above what was required of him. For just one of many examples, he picked me up from the airport, in his own car, which saved me a $50 Uber Ride! He was waiting at the curb when I arrived. Incidental, I was very impressed by his new Volvo XC90. Volvo has come a long way from just being an economical and safe family car company. That thing has over 300hp and rides like a sports sedan. I bought a Gently used 2012 Hyundai Equus here and the price was the lowest in the entire country for a comparable vehicle at the time I purchased it. I know this because I scoured the internet and made countless phone calls over a 4 week period to find exactly what I wanted at what I thought was an impossibly low price. The car was exactly as described. The car was spotless inside and out and it looked and smelled like a brand new car. They gave me a a great warranty at NO COST, covering all major systems in the car . This is giving me great peace of mind while I am putting my first miles on the car The other person that stood out to me is Alvero. He accompanied me on the test drive and was very helpful in to many ways to list here. I will say that he also drove me over 2 hours out of his way in his own car without batting an eye. Alvero was a pleasure to be around and obviously takes pride in his hard work. I have such a great feeling after making this major purchase because these people actually care about my success and well being. I will definitely look them up again when the need arises as well as recommend this dealership to anyone in the market for a car. Thanks Alfonso and Alvero! I love my new car! Warmest personal Regards, Ed More

nice experience Very comfortable atmosphere, and Barbara Goodman was wonderful to work with. She advocated for us and made sure our certified-used car was ready and l Very comfortable atmosphere, and Barbara Goodman was wonderful to work with. She advocated for us and made sure our certified-used car was ready and looking great when we picked it up -- even delayed us one day because she saw some scratches on the rear bumper and insisted that it get completely buffed and repainted. Overall a very good experience. More

volvo S60 Good expereience buting my 2013 S60. Problem with the title which delayed my picking up the car, but they turned the delay into a win by buffing the Good expereience buting my 2013 S60. Problem with the title which delayed my picking up the car, but they turned the delay into a win by buffing the tire rims and getting me a better rate on the loan. More

happy Barbara was wonderful to work with through this process. She was very knowledgable as well as understanding and supportive to my process and my goals Barbara was wonderful to work with through this process. She was very knowledgable as well as understanding and supportive to my process and my goals. I never felt "managed" in a bad way but thoroughly supported. She doesn't have any of the "in your face" sales approach that can make a trip to a dealer a nightmare. She felt like a "buyers agent"..consulting and helping me to think through what was most important to me as I consider two separate cars. At the time of delivery of my new car, Barbara spent as much time as it took to ensure I was thoroughly trained on ALL of the wonderful features of it...and since my car was fully load...there were many! I would be happy to buy a car from and recommend Barbara and Volvo of wellesley to anyone. More

Exceptional Service in All Aspects We recently bought a 2015 Volvo S60 and were impressed by the friendliness, professionalism, and knowledge that Barbara Goodman exhibited. She made t We recently bought a 2015 Volvo S60 and were impressed by the friendliness, professionalism, and knowledge that Barbara Goodman exhibited. She made the car-buying experience stress-free and helped us secure a great deal, and we highly recommend her and Volvo of Wellesley. Steven in the Biz Dept was also helpful and knowledgeable. Superlative service! More

True People Persons We've dealt with other dealerships that sell cars from under you, try to sell you something that is out of your budget and overall just suck to do bus We've dealt with other dealerships that sell cars from under you, try to sell you something that is out of your budget and overall just suck to do business with. These guys leave other dealerships in the dust! I spoke with Alfonso Romano one morning and told him what we had been thru. He was very professional & understanding and told me that he would hold a car until I got there to look at it. And as promised, it was there waiting for me and had a hold sign with my name on it. Paul Tallino accompanied me on the test drive. He was knowledgable about the vehicle and didn't put any pressure on me about buying it. Vadzim Kelly assisted us with the payment process. He was polite and explained everything thoroughly. We were very pleased with our experience at Volvo of Wellesley and look forward to doing business with them in the future. Thank you for treating us like people, not a price tag. More

These guys were great Purchased my car here some time ago and really enjoyed dealing with them. Found myself dissatisfied with the tires on my vehicle and chose to change t Purchased my car here some time ago and really enjoyed dealing with them. Found myself dissatisfied with the tires on my vehicle and chose to change them. Needed a knowledgeable person to help and didn't want pressure. My experience there was fantastic at time of sale, so I called. Carlos, in particular, was really helpful. Totally happy with my purchase. Completely changed how my car drives and he helped me choose a tire that really performed best in the areas that mattered to me. Awesome. More

Friendly, Professional, Honest, Fair My wife found a new XC70 with the options and color combination that she wanted on their website. Since I live about an hour away from the dealer, I My wife found a new XC70 with the options and color combination that she wanted on their website. Since I live about an hour away from the dealer, I wanted to try and negotiate a deal with my trade over the phone before I made the drive..... I spoke to Al and we worked out a fair price very easily. (It was pending seeing the trade in person of course.) When I arrived, both cars were as advertised and we closed the deal exactly as promised. Al, Robert, and Steve were very friendly guys, with absolutely no pressure sales tactics. Just honest, great people. This is a great place to buy a car! More