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Bert Ogden Nissan
McAllen, TX
124 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 124 reviews
April 19, 2025
Customer service at Nissan Bert Ogden Mcallen was incredibly bad.I went to get my car's battery changed after a diagonsitc test that was leaking..my car left me stranded and the service advisor will incredibly bad.I went to get my car's battery changed after a diagonsitc test that was leaking..my car left me stranded and the service advisor will ask for my car to test the battery...when my car won't work.i manage to take the battery to the dealership service at Nissan Bert Ogden Mcallen and they won't sell me a battery. The service advisor wont sell me a battery even when I was willing to pay for it. I just wanted to get my car back running to be able to go to work. I realize that they ONLY treated me nice when they wanted to sell the car..we bought two cars. But, now that they need service..the customer service is horrible and rude. I WON'T RECOMMEND NISSAN BERT OGDEN MCALLEN ..ANY AUTOPART STORE HAVE BETTER CUSTOMER SERVICE. THAN THIS BERT OGDEN MCALLEN NISSAN LOCATION More
by R.M
Employees Worked With
Ogden Nissan
January 08, 2025
Buena experiencia y atención por parte del vendedor Jorge Talavera, intercambiamos un carro por una Nissan kicks y Jorge nos ayudó para obtener la mejor negociación e incentivos con el equipo de finanzas. Pr Talavera, intercambiamos un carro por una Nissan kicks y Jorge nos ayudó para obtener la mejor negociación e incentivos con el equipo de finanzas. Pregunté por él, está dispuesto a que salga con su auto nuevo satisfecho. More
by joelcrz71
Employees Worked With
Ogden Nissan
December 22, 2024
Our salesperson Armando was very helpful and with us thru the entire process. We are very happy with our purchase. The process was vert smooth. Thank you the entire process. We are very happy with our purchase. The process was vert smooth. Thank you More
by MGongora
Employees Worked With
Armando, Ogden Nissan
November 19, 2024
Sales person and manager very helpful. And very patience with us as customers. Answered all questions and Fianance Manager as well very professionals all team did everything to get me ap And very patience with us as customers. Answered all questions and Fianance Manager as well very professionals all team did everything to get me approved with my vehicle purchase. Appreciate all the effort they imput. More
by mgarza985
Employees Worked With
Manuel sales, Miguel Castillo
March 11, 2024
Do not buy a vehicle in this Bert Ogden! We Bought a New 2023 Rogue in March 2023 and I have been having so many issues with it. They tell you when your vehicle stays overnight they will loa We Bought a New 2023 Rogue in March 2023 and I have been having so many issues with it. They tell you when your vehicle stays overnight they will loan you a vehicle which is not true! They always say they don't have any available. The Service Manager says "Nissan only sends us the car and we sell and fix them that is it!" We've bought new cars in other Dealerships and never had this bad service like this one! Google up Nissan Roque's and there are a lot of people complaining about it. More
by cruzline
Employees Worked With
Miguel Castillo, Ogden Nissan
February 01, 2023
Finance Dep is the worst. I wouldn't recommend them. Even if you have great credit and Down payment. They use the wait trick and make you wait for hours. I don't understand. B I wouldn't recommend them. Even if you have great credit and Down payment. They use the wait trick and make you wait for hours. I don't understand. Been waiting for over 45 days for a voided warranty. They wont call you back. Went in person and was told that they are not handling warranty's that day. To come another day. What an inconvenience. We were a Nissan Family and will not return to that location. More
by victorh2457
Employees Worked With
Josh Flores Finance manager, Ogden Nissan
October 11, 2022
muy mala experiencia me ofrecieron garantias al mes de la compra ñas cancele y es fecha que no me han retornado el reembolso hasta se molestan porque voy a preguntar donde esta desde 4 de abril 22 que cancel compra ñas cancele y es fecha que no me han retornado el reembolso hasta se molestan porque voy a preguntar donde esta desde 4 de abril 22 que cancele las garantias les mandaron el reembolso 15 de julio del 22 ya estamos octubre y no me lo han depositado al nanco que me financeo y se enojan por preguntar por mi dinero que estoy pagando More
by carlos saldana
Employees Worked With
Ogden Nissan
April 22, 2022
Diana Contreras! !! The best of the best!!! Our personal superstar. We have purchased 6 vehicles from her and will continue doing business with her. Always profesional !! The best of the best!!! Our personal superstar. We have purchased 6 vehicles from her and will continue doing business with her. Always profesional and always looking out for our best interest. Her service is impecable, recomend to everyone!! More
by Gladis
Employees Worked With
Diana Contreras
