4 Nissan Dealers near 78501near 78501

They have best service in texas very courteous friendly - lagueragomez_63

They have best service in texas very courteous friendly oil change is quick customer service. Is very perfect.

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Muy buen servicio muy atentos y todo muy a tiempo, - elidagracia627

Muy buen servicio muy atentos y todo muy a tiempo, volvería a regresar. Gracias nos vemos pronto

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Showed up to look at a used suburban. - Steve O

Showed up to look at a used suburban. The online price, was clearly marked and I checked it that day. Before going to the dealership. The salesman, Joseph, before the test drive confirmed the price of the vehicle. We did a test drive and decided we would like to buy it. They handed me the sheet and first thing we noticed was that they raised the price of the vehicle $1,500. Second thing was that they added $3000 worth of random items we didn’t want (for example discount on another vehicle if the vehicle is stolen). Third, they offered $3000 - $4000 less for our trade in than kbb and Edmund’s trade in value suggested and another dealership actually paid for it. There were other issues as well. They kept playing games on the negotiations and ultimately lost a sale. Very dishonest. The stereotypical used car salesman.

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When it comes to Charlie Clark Nissan Brownsville, i am - jpkillmer2025

When it comes to Charlie Clark Nissan Brownsville, i am no stranger to the standard of excellence that is expected. However, over the last couple of visits, the level of service when it comes to having your vehicle cared for has definitely left for wanting. Today was no exception as i needed to go in due to a low tire pressure indicator which led me to see a metal object in my tire. I made the call and spoke to Shiela which set me up with an appointment same day which was beneficial. I arrive about 10 mins prior to my appointment and was greeted by Rudy who took down the information for my arrival and proceeded to handle my repair request. So far so good. So while i am waiting, i took note of the time as previous experience has made me wary. After about 50 minutes, i finally see my vehicle being moved from the wait line to one of the service bays. There was no additional movement for about another 30 minutes. After approximately 90 minutes, i was approached by Rudy who advised me that the technician found a puncture and it was repairable. I continued to wait for an additional 25 minutes before i was advised that my vehicle is ready. In short, it took two hours to get my vehicle in, repair what needed to be repaired and out the door. This is not the first time because on previous experience, i had to wait about the same time for an oil change and vehicle inspection and the only reason that i didn't wait any longer was the man himself Charlie was shaking hands and greeting everyone like he did and when he approached me, i voiced my concern and within 15 minutes of expressing myself, i am out the door, keys in my hand and a jar of honey for my troubles. I ask Charlie Clark Nissan Brownsville what is the point to making an appointment to address concerns if I'm still waiting a prolonged period? According to google search, a typical tire repair can take approximately 15~25 minutes; not two hours. Something needs to be done to avoid these extended wait sessions.

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