Bert Ogden Nissan
McAllen, TX
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Nobody reached out , I never got a call or email. I was wanting to buy cash the car for work traveling nurse but nothing horrible wanting to buy cash the car for work traveling nurse but nothing horrible More
Benito Sanchez is the best sales associate in the valley hands down. Hugo and Benito did a great job with the purchase of my vehicle they made the process so easy. kudos ! hands down. Hugo and Benito did a great job with the purchase of my vehicle they made the process so easy. kudos ! More
Completed online purchase, app, trade-in, and finance app. No customer service followup x 24 hours. I initiated online chat, they chat person/robot asked me 4 times for my name that was already provided. app. No customer service followup x 24 hours. I initiated online chat, they chat person/robot asked me 4 times for my name that was already provided. I requested a sales person to call x 3. This never occurred. More
Friendly and very helpful!!!! They wereVery quick to Friendly and very helpful!!!! They were Very quick to bring the unit I walked in to see. Drove it and it was everything I was looking for . Got my 20 Friendly and very helpful!!!! They were Very quick to bring the unit I walked in to see. Drove it and it was everything I was looking for . Got my 2021 Nissan. Sentra and love it Thanks More
They sold me a new 2021 sentra on July 6 2021 with two damages in each the driver and the passenger door. Not even 24 hours of me owning the vehicle I notified the dealer and they told me to visit them. T damages in each the driver and the passenger door. Not even 24 hours of me owning the vehicle I notified the dealer and they told me to visit them. They took the car to the shop ans fixed the pasanger side damage, but told me they were not responsible for the driver seat door damage. The salesman, the manager, nor the director wanted to be responsible. They apologized that I didn't get a walk through when I acquired the vehicle, it was 8 30 PM with heavy rain, and nothing was noticeable at that time. The frustrating thing is that they went ahead and fixed the minor damage, but didn't take responsibility of the other one. More
I’m rating 5 stars ⭐️ strictly based on the spectacular duo who assisted me Benito Sanchez and Hugo Mascorro !!!! Hands down the best sales team in the entire dealership. Benito went above and beyond. They duo who assisted me Benito Sanchez and Hugo Mascorro !!!! Hands down the best sales team in the entire dealership. Benito went above and beyond. They are both an asset to Bert Ogden. More
At Bert Ogden you don´t buy a vehicle. You buy hope. Hope to get a better quality of life, either for your family, friends or for yourself. Because everyone at BO collaborate as a whole family in order to ge to get a better quality of life, either for your family, friends or for yourself. Because everyone at BO collaborate as a whole family in order to get you what you need. Rather than what you want.Hector Megias is propably the best salesman I ever seen. ´Cause he not only fight for the best price for you, but he give you confident, trust and completly reliability. There are other car dealers that say that they are "not the biggest but they are the best", sadly but neither one are they. So as the ones that proclaim themselfs like "simply better" ... well only better than the ones that says "ooooraaale " ,´cause truly, their customer service is far away from Bert Ogden´s. I entered as a client, and I left as a member of a wonderful family. Now, I can proudly say "DALE GAAAAS". Big thanks to Kevin and Josh for their oustanding and friendly treatment Javier Revilla More
The salesperson Alvaro was very friendly and helpful. He worked with me in helping me obtain the vehicle that I wanted. Overall, very satisfied with his service. worked with me in helping me obtain the vehicle that I wanted. Overall, very satisfied with his service. More
Súper feliz y muy contentos !! Por toda la ayuda que nos dieron desde que llegamos. Diana fue súper amable y siempre nos ayudo desde el principio asta el fin.. En un solo día y en solo unas cuantas horas ya dieron desde que llegamos. Diana fue súper amable y siempre nos ayudo desde el principio asta el fin.. En un solo día y en solo unas cuantas horas ya teníamos nuestra 2019 Petfinder SUV. Y volvimos a casas en ella y súper contentos con la experiencia increíble que nos dieron sin duda vamos a recomendar a nuestros familiares y volveríamos a ir nuevamente.. More