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Bert Ogden Toyota

Harlingen, TX

3.0
4 Lifetime Reviews Review Dealership

8721 W Expy 83

Harlingen, TX

78552

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4 Reviews of Bert Ogden Toyota

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January 30, 2021

"Great service department. Israel Sanchez, Erick, Rolle,..."

- barrykoch60

Great service department. Israel Sanchez, Erick, Rolle, Joe and the whole crew were great. Had my battery replaced, transmission serviced and my oil changed while I waited. Very friendly and skilled staff. Highly recommend doing business with this dealership. I drove 40 miles to take my car there and it was worth it. Great job.

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Recommend Dealer
Yes
Employees Worked With
Israel Sanchez, Erick, Rolle, Joe
June 22, 2020

"Never again! "

- Fernando

I will never come back here! They convinced me to buy a car that I did not want, I went on December 2019 to buy a CHR and they told me that they could not sell it because supposedly they had a recall, they lied to me and abused of my good intention, they told me; if you buy this Corolla from us and you keep it for 5 months, you return and we will trade it in for the CHR you want. I just went after 5 months and they don't want to keep their word, now I'm stuck with this car. I bought two cars at this agency but never again!

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Recommend Dealer
No
Employees Worked With
Francisco Reyes And a Manager ( unfortunately I don’t remember the Manager’s name, he promised me that )
September 14, 2018

"WARNING DO NOT TRADE IN YOUR VEHICLE!!!"

- Upset customer 123

Traded in my leased vehicle July 21st, didn't get a check for the pay off SENT OUT til 8/30!!!! (The car i no longer drive STILL isn't paid off and its now 9/10).How was I notified??? By my previous financial bank, threatening to report me to the credit bureau. When I followed up on the pay off, I was told it was taken care of. Following week I'm called again for a payment, was then told Toyota had just called for a pay off the day I called to follow up on it! Went in in person, was promised to get some sort of paper work showing proof my old vehicle was paid off and didn't receive anything until the end of the week once I spoke to the general sales manager. What I don't understand is, if my payment was 30 days late, why didn't they over night the check they issued AUGUST 30TH?? Now I pray it DOESN'T affect my credit score cause I'm now 2 payments late. Thanks Bert Ogden Toyota.

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Recommend Dealer
No
Employees Worked With
Israel
November 13, 2017

"Great sales person"

- Rb

Had a wonderful buying experience at Bert Ogden Toyota, thanks to Robert S Klefman, love our new Toyota Corolla , we will definitely be back in the future.

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Recommend Dealer
Yes
Employees Worked With
Robert S. Klefman
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