Bert Smith BMW

⭐⭐⭐⭐⭐ 5-Star Service at Bert Smith BMW! Another fantastic service experience at Bert Smith BMW! I brought my BMW in for an oil change, and my Service Advisor, Aries Ayres, was excellent Another fantastic service experience at Bert Smith BMW! I brought my BMW in for an oil change, and my Service Advisor, Aries Ayres, was excellent from start to finish. Aries was professional, friendly, knowledgeable, and made the entire process easy and seamless. Great communication, great service, and exactly the level of care you hope for when having your vehicle serviced. Thank you, Aries and the Bert Smith BMW team! Five stars all the way! ⭐⭐⭐⭐⭐ More

I always leave confident my BMW is ready to provide my enjoyment and safety in driving experiences. I love my little car! Thank you Bert Smith! You always provide a loaner car for my convenience. Staff i enjoyment and safety in driving experiences. I love my little car! Thank you Bert Smith! You always provide a loaner car for my convenience. Staff is always friendly, professional, knowledgeable. I plan on driving my sweet ride for many more years! My husband had a 2005 BMW convertible he recently sold. Another Bert Smith success story! It's a pleasure doing business with everyone there. More

Mirnez and Alex took great care of my Alpina. I really appreciate them. Also Sean took time to listen and help me understand everything. I really appreciate them. Also Sean took time to listen and help me understand everything. More

Avoid the experience at any cost. The service employees were arrogant and fully unaccountable. We left and will never return to Bert Smith for sales or service. The service employees were arrogant and fully unaccountable. We left and will never return to Bert Smith for sales or service. More

Had a roadside emergency. Had car towed here and they were great! Very responsive! Donna took my call and checked stock on the part I needed. They had to order it and got i Had car towed here and they were great! Very responsive! Donna took my call and checked stock on the part I needed. They had to order it and got it in that same day. Noah was my service advisor and he was very responsive as well. He got my warranty approved quickly and kept me informed on the progress so I could coordinate a time to pick up my car. I had it back the next morning More

Great service all around. Was able to get a ride home and back to pick up car and they got me a new battery for free with my warranty Was able to get a ride home and back to pick up car and they got me a new battery for free with my warranty More

I was impressed with this dealership. I went into the dealership to compare it to Mercedes and Lexus. Reem Karroum helped show me the ones that would I was interested in. She explained th I went into the dealership to compare it to Mercedes and Lexus. Reem Karroum helped show me the ones that would I was interested in. She explained the vehicles to me along with test driving the cars. I ended up coming back and buying the vehicle there. A smooth transaction it was from start to end. More

Excellent service - Easy to make an appointment. Car was done on time as expected with good explanations. Car was done on time as expected with good explanations. More

Mirnez was fast and efficient. He had the work completed the day after I dropped off my i4 and he had to order one of the parts. He had the work completed the day after I dropped off my i4 and he had to order one of the parts. More

Brandon Gimlin and the rest of the Bert Smith team were 1st class in all ways. 1st class in all ways. More