Bert Smith BMW

From start to finish to the best communication of my bmw , Mike ,Alex and my driver Phil are the best people you want to see. Not only are they honest , they treat your car like their own . They work w you , Mike ,Alex and my driver Phil are the best people you want to see. Not only are they honest , they treat your car like their own . They work w you on pricing reasonable , they advise you along whole process. They are amazing , I would not recommend anywhere else to take your BMW. They are trustworthy and honest every step of the way. They are definitely the best. !! Trust me when I say it was so great. Phil my driver was great to getting me back and forth to the shop. Ty for all you Guys do !! Look foward To the future . More

Mark Lynch was fantastic. Very helpful and listened to our needs. This was our first visit to this BMW dealership and this is where we will be going moving forward! Very helpful and listened to our needs. This was our first visit to this BMW dealership and this is where we will be going moving forward! More

I had the best service provided by Sean and will not trust anyone else. He fixed what I've requested to be fixed during a prior visit with another tech but was told that wasn't the issue. Sean took care trust anyone else. He fixed what I've requested to be fixed during a prior visit with another tech but was told that wasn't the issue. Sean took care of my car and provided excellent service...now my car drives well again. Will definitely bring my car back to Bert Smith as long as Sean is still there. More

Everyone was very responsive, had me scheduled the day after I called, and made sure the necessary part was delivered that day. Noah is a pleasure to work with. after I called, and made sure the necessary part was delivered that day. Noah is a pleasure to work with. More

Always great service. Purchased a new car with Mike and Rey, they were exceptional. Highly recommended! Purchased a new car with Mike and Rey, they were exceptional. Highly recommended! More

The customer service representative, Michael A. , was absolutely amazing. I had never visited this dealership before. But I definitely will go back. , was absolutely amazing. I had never visited this dealership before. But I definitely will go back. More

Aeries is the best service advisor. Thank you Berth Smith and especially Aeries. Fantastic service Thank you Berth Smith and especially Aeries. Fantastic service More

I think the pricing on a purchase is fair but the trade in pricing was quite low, in comparison to other dealers. Also, the administrative part was not as expected. I, and a friend who also purchased a v in pricing was quite low, in comparison to other dealers. Also, the administrative part was not as expected. I, and a friend who also purchased a vehicle, found that we had to chase the dealership for copies of our paperwork. That was a first for my friend and me, and we are experienced at car purchases. More

Mark was amazing! He was very professional and courteous. I will visit Bert Smith again for service. He was very professional and courteous. I will visit Bert Smith again for service. More

consistent five star service, thanks to Moorr knows who has helped me out for over 10 years has helped me out for over 10 years More