
Bert Smith BMW
St Petersburg, FL
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643 Reviews of Bert Smith BMW
Jacob was our sales person, and he was fantastic. We didn’t feel that high pressure that car dealerships can exhibit. Jacob was very knowledgeable and so accommodating and you could tell he really l We didn’t feel that high pressure that car dealerships can exhibit. Jacob was very knowledgeable and so accommodating and you could tell he really loved the cars. They didn’t have the car we wanted and he found it so quickly at the BMW processing center. It was being delivered to another dealership. He had it delivered to Bert Smith BMW for us. I would highly recommend Jacob if you’re looking for a BMW. More
Natalie was great to work with, she kept us informed every step of the way. The process was smooth, and driving a new BMW for two weeks while our vehicle was being worked on definitely wasn’t a bad thin every step of the way. The process was smooth, and driving a new BMW for two weeks while our vehicle was being worked on definitely wasn’t a bad thing! Highly recommend this dealership. More
I have been a Customer of Bert Smith for a very long time. Through the years I have purchased/leased 7 vehicles. From sales to service they exceeded my expectations! Rhett (now at Porsche) and Natali time. Through the years I have purchased/leased 7 vehicles. From sales to service they exceeded my expectations! Rhett (now at Porsche) and Natalie are the BEST! More
Natalie Swain is the reason we have stayed with Burt Smith for years! She is always helpful, always smiling, and accommodating. Professional, friendly, customer focused. Thank you Natalie!! Smith for years! She is always helpful, always smiling, and accommodating. Professional, friendly, customer focused. Thank you Natalie!! More
Horrible dealership. Sales manger Steve Phillips doesn't know customer service. Bobbie the General Manager has little knowledge of BMW products. Stay away from Dealershi Sales manger Steve Phillips doesn't know customer service. Bobbie the General Manager has little knowledge of BMW products. Stay away from Dealership More