Bert Smith BMW

Great customer service and performance went above and beyond in my timely need Exemplary service employees beyond in my timely need Exemplary service employees More

Rodney was excellent! He made the entire sales process an absolute pleasure, and event though we arrived 30 minutes before closing, we are able to purchase our car very qu He made the entire sales process an absolute pleasure, and event though we arrived 30 minutes before closing, we are able to purchase our car very quickly. Rodney is a great asset to your team! More

This is a great dealership with an excellent service department, and Alex Richman is a great asset to and ensures a high level of service. department, and Alex Richman is a great asset to and ensures a high level of service. More

My second service visit since purchasing my 230i and 100% satisfaction once again. Many thanks to Service Writer Juan, I believe the Tech was Adam, and the drivers' who each took time to shuttled me to work satisfaction once again. Many thanks to Service Writer Juan, I believe the Tech was Adam, and the drivers' who each took time to shuttled me to work then returned my vehicle once it was completed -- in the same morning! I highly recommend Bert Smith BMW. More

I needed a service for my car and arranged an appoint with Bert Smith BMW. The agent at the service desk was polite and efficient, I received a video review of my vehicle top to bottom and I was in and o with Bert Smith BMW. The agent at the service desk was polite and efficient, I received a video review of my vehicle top to bottom and I was in and out in less than an 1 1/2 hours. More

Bert Smith has convenient and cordial service. Pricing is always very transparent. The service department is always able to help me get my car serviced around my schedule. Pricing is always very transparent. The service department is always able to help me get my car serviced around my schedule. More

Bert Smith is a great dealership. Natalie is my maintenance coordinator. She is always very detail oriented and professional. I love the video review of the findings that they send Natalie is my maintenance coordinator. She is always very detail oriented and professional. I love the video review of the findings that they send out. It ready helps to understand and confirm their findings and recommendations. More

They are very customer oriented/conscious. I feel like somebody when at their dealership. Even though they are located 1.5 hours from my home, I will continue to go to them for needs of my 4 I feel like somebody when at their dealership. Even though they are located 1.5 hours from my home, I will continue to go to them for needs of my 430i convertible. More

The team at Bert Smith always very professional and welcoming, My car was looked after and clean when returned. The waiting area needs improvement! it is very uninspiring and the snacks area is not a welcoming, My car was looked after and clean when returned. The waiting area needs improvement! it is very uninspiring and the snacks area is not as good as BMW Wesley Chapple. More

Easy to make appointments for service. Usually can get the car back at your requested time. Usually can get the car back at your requested time. More