Bert Smith BMW

Juan is always upfront and direct. No beating around the bush just what the issue is and what it will take to repair my vehicle. No beating around the bush just what the issue is and what it will take to repair my vehicle. More

I had the best experience with Bert Smith. Great Customer Service & they went above & beyond in helping with Purchase of my BMW M2. I just love my car. Thanks guys! Great Customer Service & they went above & beyond in helping with Purchase of my BMW M2. I just love my car. Thanks guys! More

Very nice people to work with . Explains in detail what has been done. Do not mind going in. Explains in detail what has been done. Do not mind going in. More

Got me in next day; excellent customer service. Also follow up c2 to ensure we were completely satisfied. Also follow up c2 to ensure we were completely satisfied. More

I took my X5 to Bert Smith BMW for transfer case replacement. Juan Aviles Service Advisor went above and beyond the call of duty to answer all my questions and resolve some minor issues with my vehi replacement. Juan Aviles Service Advisor went above and beyond the call of duty to answer all my questions and resolve some minor issues with my vehicle. This was an extremely great experience to say the least. Thank you Bert Smith BMW service for always being so kind and helpful. I do appreciate Juan Aviles the quick service that I received. More

Bert Smith is a great dealership. Natalie is the best Service Advisor ever. We have been customers since the mid 90s and she has always been efficient, timely, personable and knowle Natalie is the best Service Advisor ever. We have been customers since the mid 90s and she has always been efficient, timely, personable and knowledgeable. More

I will never buy a BMW from any other dealer. The staff was great. The facility was great. The selection of quality vehicles was great. Just an amazing experience all around. The staff was great. The facility was great. The selection of quality vehicles was great. Just an amazing experience all around. More

Excellent service rep who explains everything… dealer could have a better waiting area a little more in line with BMW could have a better waiting area a little more in line with BMW More

We loved our salesman Michael. He went above and beyond helping us. Showed us everything on the car and made it easy. He went above and beyond helping us. Showed us everything on the car and made it easy. More

The people that work there are very nice but the problems do not get solved do not get solved More