Bert Smith BMW

This was my first visit to this dealer and my experience was great! Loved the service video and Juan provided prompt service, detailed explanations and helpful recommendations. was great! Loved the service video and Juan provided prompt service, detailed explanations and helpful recommendations. More

Not as expected from a Premier BMW dealer ship that sells luxury cars in the US luxury cars in the US More

Mirnes is excellent. Always friendly and accommodating. I'm about to possibly purchase another BMW and would not even consider taking it to another dealer or service advi Always friendly and accommodating. I'm about to possibly purchase another BMW and would not even consider taking it to another dealer or service advisor. More

Highly recommend Mirnes as a service advisor. He was professional, friendly and really cared about the servicing of our car. Can't say enough about his customer service. Excellent. He was professional, friendly and really cared about the servicing of our car. Can't say enough about his customer service. Excellent. More

Attention to detail. Job is done right. Natalie is always friendly and explains everything completely. Job is done right. Natalie is always friendly and explains everything completely. More

Juan my service advisor at Bert Smith BMW was amazing! Thank you for ur help. Thank you for ur help. More

The recall service was quickly scheduled and handled very efficiently. Natalie received me and provided prompt attention and car was delivered in less than 3 hrs. efficiently. Natalie received me and provided prompt attention and car was delivered in less than 3 hrs. More

JuanAlvez was excellent and very professional. . he has always explained any questions and helped me decide what was necessary and what could wait for 6 months when I plan to buy a pre owned BMW an . he has always explained any questions and helped me decide what was necessary and what could wait for 6 months when I plan to buy a pre owned BMW and Roger is my sales person. Dealership is excellent More

Extremely friendly and professional service experience. My service advisor Juan Aviles was a pleasure to work with. My service advisor Juan Aviles was a pleasure to work with. More

Always consistent quality service, follow-up and 5 star overall assistance. My service manager, Juan Aviles always makes me feel like I am the only customer he has and personally handles both my cars when overall assistance. My service manager, Juan Aviles always makes me feel like I am the only customer he has and personally handles both my cars when they need servicing including making recommendations and suggestions to keep both cars on the road and safe. More