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Bert Smith BMW

St Petersburg, FL

4.7
613 Reviews

3800 34th St N

St Petersburg, FL

33714

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613 Reviews of Bert Smith BMW

May 12, 2020

John Grima our sales consultant was very patient with us and was very knowledgeable. Bobbie one of the manager helped a little and made it a pleasant experience. Jerry from business office was very professi More

by Magdy
Recommend Dealer
Yes
Employees Worked With
John Grima, Jerry Cardine
May 03, 2020

Could not have made it easier or more pleasant Brought cars to my house for me to look at during vivid and did All paperwork from my home!!! Mike ford was so sweet and helpful to deal with!!! More

by Christyonbeach
Recommend Dealer
Yes
Employees Worked With
Mike ford
May 01, 2020

Excellent service, as usual I go a long way to get service for my car at this dealership because of the service. Excellent customer service and good work, can't beat it. After a More

by Batelyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mirnes Cukojevic
April 24, 2020

Service Gets better The service response at Bert Smith BMW gets better all of the time. I've been a customer for several years and find the staff to be quality people. More

by LJGtypef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Mirnes,Matt, Corey
April 22, 2020

Urgent service appointment I had an urgent oil leak in the middle of this COVID-19 experience and Natalie Swain arranged for me to get right in and have it taken care of. As I a More

by claremacken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Swain
April 22, 2020

The dealer called about a recall and offered to come pick up my car an bring a loaner if needed, they came and picked my car fixed the recall and performed the maintenance service that was due in 1500 miles More

by Rage1313
Recommend Dealer
Yes
Employees Worked With
Every one
April 21, 2020

Purchase of SUV I made an inquiry about a vehicle that was of interest, though not looking for a vehicle at the time. The salesman and staff made a reasonable offer More

by sutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Grima
April 15, 2020

Service appointment I had one of my BMW 5 series serviced at Bert Smith and had an excellent experience with my service advisor Natalie Swain. I will definitely be return More

by bratkins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Swain
April 09, 2020

Had an excellent experience with Burt Smith BMW repair services . They were informative , respectful and thorough and provided excellent customer service. Would highly recommend their service department. More

by kiesapowell
Recommend Dealer
Yes
Employees Worked With
Jayson Cruz
April 08, 2020

Bought an X3 from Bert Smith. John Grima was my salesman. He was excellent both on the phone as well as in person. He knew his inventory, was very accommodating and they got the price right. Was my first tim More

by christ2ya
Recommend Dealer
Yes
Employees Worked With
John Grima
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