Bert Smith BMW

We came to Bert Smith because of our friendship with Dan Brandano in Pre-Ownwed Sales and the friendliness of the staff when my wife and I stopped by to look at cars and "tire kick". Upon arrival at the d Brandano in Pre-Ownwed Sales and the friendliness of the staff when my wife and I stopped by to look at cars and "tire kick". Upon arrival at the dealership we were immediately given the keys to test drive the 320i that we were interested in. When we returned from our test drive David Craig offered us a drink and answered all of our questions. Then when it came to talking numbers we made it clear what our desired payments needed to be and David was able to make it happen for us. There was no uncomfortable "haggling" or games like we had experienced at other dealerships in the past. While David was making it happen, William checked on us regularly to make sure we were being well taken care of. A lot of businesses claim to treat you like family but these guys actually do. Once we agreed to lease our new BMW we proceeded to the finance department where we worked with Anthony Capasso. Again, it was a much more pleasant experience than we had ever had in the past at other dealerships. Anthony was very professional, knowledgeable and a pleasure to work with. If you are thinking of buying or leasing a BMW I would highly reccommend working with David Craig at Bert Smith BMW for a pleasurable experience. More

Stopped in during a BMW event and met with David who was very nice and friendly. Came back after visiting other dealers. No pressure sales; allowed the car to speak for itself. Very knowledgeable about the very nice and friendly. Came back after visiting other dealers. No pressure sales; allowed the car to speak for itself. Very knowledgeable about the vehicles and options. Leased a 328 Convertible and almost certainly will be back when the lease is up. Would highly recommend to anyone! More

Tony is very pleasant to work with He has a great Tony is very pleasant to work with He has a great knowledge of BMW Tony made the experience pleasant and is a great representative for Bert smith. Tony is very pleasant to work with He has a great knowledge of BMW Tony made the experience pleasant and is a great representative for Bert smith. More

Tony Cheung was a real pleasure to work with. He was very knowledgeable, friendly, and fun. Tony made the process as smooth and easy for me as possible. He provided me with regular updates while my ne very knowledgeable, friendly, and fun. Tony made the process as smooth and easy for me as possible. He provided me with regular updates while my new vehicle was being produced and delivered which gave me peace of mind. More

My overall experience at Burt Smith BMW was fast and easy. My client advisor Tony Cheung was knowledgeable, answered all of my questions, went over all of my new cars features and made the entire car easy. My client advisor Tony Cheung was knowledgeable, answered all of my questions, went over all of my new cars features and made the entire car buying experience quick and a pleasure. More

Buying a new car anytime should be a fun and exciting occasion. Especially if it is a car that is very special to you and maybe you have been dreaming about owning one for a long time. I had a truly fu occasion. Especially if it is a car that is very special to you and maybe you have been dreaming about owning one for a long time. I had a truly fun time with Tony Cheung at Bert Smith BMW. Tony has a great personality, knows a great deal about BMW's and made the buying experience easy and Tony is a really good driver. Really good! More

The service at Bert smith BMW has been a great experience for me when purchasing my new BMW.Your sales person tony Chung has been very informative and honest when assisting me with my purchase.He made my pur for me when purchasing my new BMW.Your sales person tony Chung has been very informative and honest when assisting me with my purchase.He made my purchase of my BMW a great experience and was so curteous.I will be a definite repeat customer to this dealership for future purchases of BMW.I believe tony is an asset to this organization.I thank you and other Bert smith associates for this great experience. More

I was greeting by David after I looked briefly at the VW's. He asked me what I was looking for and what my objectives were. We sat down and went over several things, then he took me out to look at some x VW's. He asked me what I was looking for and what my objectives were. We sat down and went over several things, then he took me out to look at some x3's and x5's. I then looked at the x1 and decided that was what i wanted. We "built" a car with everything i wanted and discussed the pros and cons of various packages. He then went "hunting" for one, which he found later that day. I came in the next day and we worked on the trade in's and price. That was on a Saturday. On Tuesday I came back in for a little more "instruction" on the tech stuff. He was very helpful and wanted to make everything right for my first experience of buying a car on my own. More

I have been with Bert Smith over 6 years now, this was my 3 rd acquisition, and the only thing I can say is that- Outstanding. I was dealing with 3 other BMW dealers for options to trade in my car. David 3 rd acquisition, and the only thing I can say is that- Outstanding. I was dealing with 3 other BMW dealers for options to trade in my car. David was just amazing and most of all Efficient- I thought I couldn't be surprised anymore, just because I wasn't a new costumer, and I am very aware of the good costumer services Bert Smith has offered me through out my last 6 years. Well I was. Not only David found me the best deal of all other dealers, he saved me much time being able to communicate and pretty much close the deal by email, by the time I got to Bert Smith was just a matter if signing- no surprises there- what he told me that was what happened, the system was own that day because of the storm- no worries they did not let me leave the dealer without my new car- I drove back my new car home with no papers sign- uhuau- this is trust where the word still has weight- the next day I do in to sign, from the Financial manager to David, what can I say- amazing- in the time I was inside signing my papers, not only David detailed my car completely, put my new mats, fill my tank, and on the top of it- they just gave me back my car registration- RENEWD- it was due this month June- and you RENEWD for me AT NO CHARGE- I actually was so amazed that I posted on my FB page the quality of BERT SMITH costumer services. Way to go Oh, to finalize I have to say, that David also took care of putting my dark windows- and he gave me a car so I wouldn't just suit around 2 hours without doing nothing. I highly recommend Bert Smith to my friends and I highly recommend David Craig not just a great BMW sales person but just highly costumer services skills- hard to find- after my 3 weeks contact with others in the area. I am very happy to be able to continue with Bert Smith in St Petersburg KUDDOS Elisabete Silva Tampa Fl More

Our experience at Bert Smith BMW was top notch. Tony Cheung was our sales rep for a 2013 328i that I leased and I highly recommend Tony for anyone looking to purchase a vehicle at Bert Smith BMW. Tony Cheung was our sales rep for a 2013 328i that I leased and I highly recommend Tony for anyone looking to purchase a vehicle at Bert Smith BMW. Tony did an awesome job getting me into the car that fit my needs at a great price. Tony was very genuine in the way he helped us and made it fun and exciting to be there; you could tell he and the staff there have a passion for BMW vehicles and making their customers happy. Thanks for a great experience Tony! More