Bert Smith BMW

Courteous, professional, very satisfied. Service advisor addressed all issues and in timely manner. Was impressed with appointment. Service advisor addressed all issues and in timely manner. Was impressed with appointment. More

I visited, evaluated, and asked for quotes for a new X5 from BMW dealers from Naples up to Tampa and Bert Smith was by far the best. Very satisfied with my experience there. from BMW dealers from Naples up to Tampa and Bert Smith was by far the best. Very satisfied with my experience there. More

Bert Smith BMW service is the ultimate best. My service advisor Mirnes is A-1 💯. I had a service appointment today, as always, right on time and superior work done on my BMW. If you want exce My service advisor Mirnes is A-1 💯. I had a service appointment today, as always, right on time and superior work done on my BMW. If you want excellent service and satisfaction Bert Smith BMW is the place to go. More

Easy to work with. I always feel that Juan is looking out for me. I have never had an issue at Bert Smith’s I always feel that Juan is looking out for me. I have never had an issue at Bert Smith’s More

I arrived with a flat 'runflat" tire just minutes before the service department closed on a Friday evening. The few remaining service staff scrambled to see if they could find someone that could replace th the service department closed on a Friday evening. The few remaining service staff scrambled to see if they could find someone that could replace the tire so we could head home back to Orlando. Fortunately there was one person left in the shop that graciously stayed late to replace our tire. We are very thankful for the excellent service that went above and beyond. More

Natalie Swain is the best service adviser. She arranged for a loaner for me and provided prompt and excellent service for my 430i Convertible. Thank you very much! She arranged for a loaner for me and provided prompt and excellent service for my 430i Convertible. Thank you very much! More

Outstanding customer service. Great pricing. Gio was the Best. Buying process was seamless with immediate delivery to my home. Very impressed!! Great pricing. Gio was the Best. Buying process was seamless with immediate delivery to my home. Very impressed!! More

Great Customer Service! Alex got us in and out in a timely manner and the car was serviced and delivered as promised! Alex got us in and out in a timely manner and the car was serviced and delivered as promised! More

The service manager Alex is very knowledgeable and took care of the issues. They are accomodating with a loaner as the repair took longer than expected. Bert Smith does a great job. care of the issues. They are accomodating with a loaner as the repair took longer than expected. Bert Smith does a great job. More

I recently made my second car purchase from this dealership, and once again, I was thoroughly impressed with the excellent customer service Tyler, Michael, and Iwonda. From the moment I walked in, t dealership, and once again, I was thoroughly impressed with the excellent customer service Tyler, Michael, and Iwonda. From the moment I walked in, the staff was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. They made the entire process smooth and stress free, just like my first experience with them. I highly recommend Bert Smith to anyone looking for a reliable dealership with top-notch service. Thank you for making my car buying experience such a pleasant experience! More