Bert Smith BMW

Love Service Rep Juan. He always advises me on all the things I need to do and then what is upcoming. He is friendly and professional. I appreciate that the explanations He always advises me on all the things I need to do and then what is upcoming. He is friendly and professional. I appreciate that the explanations are made clear for me to understand. And the Service Team is quick and always does a good job! More

Just purchased my 2nd M4 from Bert Smith and had another very positive experience, specifically with Cameron Brown in Sales (2nd purchase with Cam), Nick Haller (Genius) and Ryan McVicker in Finance. Cam is very positive experience, specifically with Cameron Brown in Sales (2nd purchase with Cam), Nick Haller (Genius) and Ryan McVicker in Finance. Cam is very responsive, straightforward and follows through on his commitments. More

After relocating to the Tampa Bay Area I tried various BMW dealers for service and repair. I’ve found Bert Smith to be the best. Thorough and competent staff look out for the customer. BMW dealers for service and repair. I’ve found Bert Smith to be the best. Thorough and competent staff look out for the customer. More

Alex Richman very polite and a professional - excellent service they let you know your status service they let you know your status More

The salesman was easy to deal with and helped us with the vehicle features. My rub is the 530 I was CPO and I let my guard down a little when assessing the vehicle. When we got home we noticed two dents on t vehicle features. My rub is the 530 I was CPO and I let my guard down a little when assessing the vehicle. When we got home we noticed two dents on the bottom of the door. The dealership wasn’t willing to the door repaired, basically my problem. Don’t think CPO means problem free vehicle. More

Excellent service. Very professional, esp Mike. Ryan was great too. Good customer service and attention to detail. Very professional, esp Mike. Ryan was great too. Good customer service and attention to detail. More

Bert Smith BMW has done an excellent job keeping my new vehicle in top notch shape - love my Service Rep Alex, as he's outstanding! vehicle in top notch shape - love my Service Rep Alex, as he's outstanding! More

This is my 4 th BMW from Bert Smith … I was a little disappointed my sales person wasn’t truthful when they sent me the offer and the mileage I was allowed on the lease was different then he verbally to disappointed my sales person wasn’t truthful when they sent me the offer and the mileage I was allowed on the lease was different then he verbally told me so I ended up a higher monthly payment .. More

Mike Reed was courteous, quick, and understood us. I willconsider them for my next vehicle purchase. I willconsider them for my next vehicle purchase. More

Michael is wonderful! ! Very informative and caring of my needs in a car. Overall wonderful experience ! Very informative and caring of my needs in a car. Overall wonderful experience More