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Bertera Chevrolet

Palmer, MA

4.2
496 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 496 reviews

April 13, 2012

For the best car purchasing experience, I highly recommend Bertera Chevrolet. Even if you're not looking to buy a Chevy, they have a large inventory of other Makes and Models...there's something for More

by junedethpraphom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Costanza
Apr 20, 2012 -

Bertera Chevrolet responded

WOW June! Thanks for this review! We try and have all of our customers feel just like you, and we know that you are going to love that cruze for a long time to come! Don't forget to come in for oyur regular servicing and get your tires for life! See you soon, and thanks for the business. Respectfully, Dominick Salemi General Sales Manager

April 12, 2012

Have four major issues with a $10000 van I purchased and the dealership refuses to fix the issues. Treats you as the bad guy when you have an issue. I brought back the van a week after I bought it and they More

by ajm22491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager Chris
April 09, 2012

The salesman and dealership went above and beyond good customer service in order to accommodate the fact that I lived out of state approximately 90 miles away from the dealership. They drove the vehicle t More

by rryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric LeSiege
Apr 20, 2012 -

Bertera Chevrolet responded

90 miles is our backyard!!! We appreciate you, your business, and your review. Don't be a stranger, we look forward to seeing you again soon. Respectfully, Dominick Salemi General Sales Manager

April 05, 2012

This dealer will work within your limits and try to match a vehicle to your specifications as much as possible. In a tough economy, this is the best thing to do, considering most are not willing to spend $10 More

by kungurama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Williams
Apr 20, 2012 -

Bertera Chevrolet responded

Its always great when we can reach your expectations and stay within your comfort zone to get you what you want and need. Thanks very much for the business and your well stated review...we will see you soon in service for your tires for life program. Respectfully, Dominick Salemi General Sales Manager

April 04, 2012

Although the dealership was very busy at the time, I revieved great service from all the sales personell that helped, No games by salespeople. Made offer, sales mgr made counter offer, price was agreed More

by dpineda998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Santana, Jay Freeman, David Bonica, Jay Freeman
March 28, 2012

My husband and I purchased a 2008 Chevy Suburban this past week. Our salesman was Eric and he was very helpful, not too pushy and answered all of our questions. I would recommend him to other people lo More

by Katez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric LeSiege
Apr 20, 2012 -

Bertera Chevrolet responded

You gotta love a Suburban almost as much as this great review!! Thanks very much for your business and there is no doubt you will love that suburban for a long time to come and we hope to see you again soon. Respectfully, Dominick Salemi General Sales Manager

March 28, 2012

I Went into this Dealership and spoke with Tammy about purchasing a new vehicle.Tammy was very knowledgeable and professional in helping with my purchase of my new vehicle!! More

by charles1413218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TAMMY
Apr 20, 2012 -

Bertera Chevrolet responded

Tammy was just as happy as we were to hear you enjoied your experience here. We know you will love that vehicle for a long time to come, and we look forward to seeing you soon and thank you again for everything. Respectfully, Dominick Salemi General Sales Manager

March 27, 2012

Paul was enjoyable to work with. However, calling the dealership to speak with the salesmen is aggravating at best. Calls are transferred to a phone that is not answered then disconnected. Each time requ More

by siera1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Apr 20, 2012 -

Bertera Chevrolet responded

We are glad to hear that you are happy with Paul's representation, and hope you enjoy your vehicle for a long time to come. We apologize for any inconvience you may have had in regards to computers and phones...we did have some difficulties that we could ot overcome for a few days in regards to technology. Hopefully, the great deal and the vehicle will help with the overall experience. Again, thank you for your business...and your patience. Respectfully, Dominick Salemi General Sales Manager

March 26, 2012

Eric greeted us in the parking lot was very helpful answering all the questions about the vehicle we were intersted in we ended up purchasing the vehicle and Eric was very informative about the onstar More

by meisjeblack
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC
March 22, 2012

Quick, found what was looking for in the price range that i was interested in. Was able to accomadete my needs as a consumer and within the range that i expected. More

by rneilsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
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