Bertera Chevrolet

My experience with this dealership was fantastic. I knew what kind of car and price range that I was looking for when I came here. Paul exceeded my expectations and found a way to get me what I wanted, with what kind of car and price range that I was looking for when I came here. Paul exceeded my expectations and found a way to get me what I wanted, with more features and a lower monthly payment than I was asking for. There was no pressure at all to get a pricier model which is rare for a dealership. Paul was very professional, easy to talk to, and calming. I will recommend this dealership and him to anyone I know buying a car. More

Purchased My Vehicle over the weekend and have still not yet been able to take delivery of it i waited 5 and a half hours before purchase was complete and i think it would have been longer if i did not keep yet been able to take delivery of it i waited 5 and a half hours before purchase was complete and i think it would have been longer if i did not keep asking whats taking so long. dealer does not return calls on a timely basis i pretty much have to bug them everyday to find the current status of my car . what is the point of selling or listing a vehicle for sale if it has not had repairs made before the sale ! other than the price being good for the car i would not recommend this dealer to anybody not a happy customer and still don't have a vehicle i paid for ! not to mention i drove 63 miles to this place and back to my home and will have to do it again to pick up my vehicle More

This was my first time buying a car and Eric made it great. He made everything easy to understand and got me into the car very quickly. When it is time for a trade in I will definetly be back. great. He made everything easy to understand and got me into the car very quickly. When it is time for a trade in I will definetly be back. More

MY HUSBAND AND I HAD THE PLEASURE OF WORKING WITH TAMMY. SHE GOT US THE BEST DEAL ON OUR TRADE IN AND A GREAT DEAL ON THE CAR WE BOUGHT. IT WAS A LONG WAIT BUT SHE STAYED WITH US THE WHOLE TIME MADE US FEEL SHE GOT US THE BEST DEAL ON OUR TRADE IN AND A GREAT DEAL ON THE CAR WE BOUGHT. IT WAS A LONG WAIT BUT SHE STAYED WITH US THE WHOLE TIME MADE US FEEL COMFORTABLE AND AT THE END OF OUR VISIT IT FELT LIKE WE MADE A NEW FRIEND. SHE HAS CALLED US AND CHECKED ON US AND IS JUST A GREAT PERSON AND I WOULD RECOMMEND BERTERAS TO ANYONE I KNOW JUST BECAUSE OF HER. I LOVE MY NEW VEHICLE!! More

We had been looking for a car for three weeks at many dealerships some good some not so good. We finally decided we wanted a toyota camry and after three weeks we knew what everybody had and how much the dealerships some good some not so good. We finally decided we wanted a toyota camry and after three weeks we knew what everybody had and how much they were selling them for. We looked online and found two at Bertera Chev. We went the next night to look and met Tammy. She realized what we wanted, didn't try to change our minds, put us in the car,she was so nice and genuine, she knew the car inside and out,and answered all our questions. The price was so much better than any other dealer and they gave us a good rate on our loan. Overall a very nice experience. More

Seemed to take an awful long time, but the customer service, friendliness, etc. was superb!! The reason we ended up at Bertera Chevrolet in Palmer, MA was because they gave us an absolute great deal on service, friendliness, etc. was superb!! The reason we ended up at Bertera Chevrolet in Palmer, MA was because they gave us an absolute great deal on our two trade-ins. Would highly recommend this dealership to anyone looking for a fair price and a great customer service experience. More

First of all I applied online for a Chevy Impala I received a phone call the next day from somebody from sales saying I was approved for the Chevy and they still have it on the lot and for me to come received a phone call the next day from somebody from sales saying I was approved for the Chevy and they still have it on the lot and for me to come in. So about a week later I went into the dealership and I sat down with A.J and went over everything talked for awhile and he said ok meet me outside I'm going to run and grab the car so I was standing outside waitting for him to come around with the car and he whipped around the corner with a 2006 Dodge Stratus and said here it is. I explained this is not the car I applied and was approved for and what we spoke abouy. He then told me this is the vehicle that you can get this car is the car we have right now to help people repair their credit and this is the only vehicle we have that fits your credit. You keep it and in two years you can trade it in for a brand new car. The car was in an accident the right front fender was dented in and rusted where the paint was chipped and the was scratches going down the passenger door from the accident. I figured well the situation I'm in right now I need a car really bad and I could just have that fixed a couple months down the road whatever. So I took it for a test drive and I really liked it it drive very nice. So anyways we did all the paperwork and u was told I could come back in a week to pick it up. So I got the car and went back a week later for the inspection. They took my car in the garage and I was left standing outside waiting for my car while all the employees were out in the parking lot checking out an antique car somebody came in with I was sitting outside for an hour waiting for them to put a sticker on my car. After that I was glad I didn't have to deal with them anymore. So four months later I called into the dealership because I was broken down in a parking lot on Boston Rd I was asked how long I had the car and I told them four months then I was told well your over the 30 day dealership warranty so you could just have it towed here and we could do the repairs but you have to pay for it. So instead I had it towed to a Shop next to my house and I was told that the timing belt broke and caused something in the motor to collide with something else. I was also told the belt was so bad and it had never been changed and it should have been changed at 100k miles not only on my car but all cars. Well I got my car with 106k miles on it. And the belt that was on the car was the original belt from when the car was built . So that's my experience I had with Bertera Chevrolet. I wouldn't recommend them to my worst enemy. More

I chose to shop at Bertera because of their internet advertised pricing, and their wide selection of 1-owner Chevrolets. Tammy was a terrific salesperson. She's upbeat, helpful, and knowledgeable. I w advertised pricing, and their wide selection of 1-owner Chevrolets. Tammy was a terrific salesperson. She's upbeat, helpful, and knowledgeable. I was kind of dreading the car-shopping ordeal, but Tammy made my search a pleasurable experience. More