Bertera Chevrolet

Purchased My Vehicle over the weekend and have still not yet been able to take delivery of it i waited 5 and a half hours before purchase was complete and i think it would have been longer if i did not keep yet been able to take delivery of it i waited 5 and a half hours before purchase was complete and i think it would have been longer if i did not keep asking whats taking so long. dealer does not return calls on a timely basis i pretty much have to bug them everyday to find the current status of my car . what is the point of selling or listing a vehicle for sale if it has not had repairs made before the sale ! other than the price being good for the car i would not recommend this dealer to anybody not a happy customer and still don't have a vehicle i paid for ! not to mention i drove 63 miles to this place and back to my home and will have to do it again to pick up my vehicle More

First of all I applied online for a Chevy Impala I received a phone call the next day from somebody from sales saying I was approved for the Chevy and they still have it on the lot and for me to come received a phone call the next day from somebody from sales saying I was approved for the Chevy and they still have it on the lot and for me to come in. So about a week later I went into the dealership and I sat down with A.J and went over everything talked for awhile and he said ok meet me outside I'm going to run and grab the car so I was standing outside waitting for him to come around with the car and he whipped around the corner with a 2006 Dodge Stratus and said here it is. I explained this is not the car I applied and was approved for and what we spoke abouy. He then told me this is the vehicle that you can get this car is the car we have right now to help people repair their credit and this is the only vehicle we have that fits your credit. You keep it and in two years you can trade it in for a brand new car. The car was in an accident the right front fender was dented in and rusted where the paint was chipped and the was scratches going down the passenger door from the accident. I figured well the situation I'm in right now I need a car really bad and I could just have that fixed a couple months down the road whatever. So I took it for a test drive and I really liked it it drive very nice. So anyways we did all the paperwork and u was told I could come back in a week to pick it up. So I got the car and went back a week later for the inspection. They took my car in the garage and I was left standing outside waiting for my car while all the employees were out in the parking lot checking out an antique car somebody came in with I was sitting outside for an hour waiting for them to put a sticker on my car. After that I was glad I didn't have to deal with them anymore. So four months later I called into the dealership because I was broken down in a parking lot on Boston Rd I was asked how long I had the car and I told them four months then I was told well your over the 30 day dealership warranty so you could just have it towed here and we could do the repairs but you have to pay for it. So instead I had it towed to a Shop next to my house and I was told that the timing belt broke and caused something in the motor to collide with something else. I was also told the belt was so bad and it had never been changed and it should have been changed at 100k miles not only on my car but all cars. Well I got my car with 106k miles on it. And the belt that was on the car was the original belt from when the car was built . So that's my experience I had with Bertera Chevrolet. I wouldn't recommend them to my worst enemy. More

I went to Bertera due to the wide variety of vehicles I went to Bertera due to the wide variety of vehicles they have on their lot and having dealt with them in the past. The first visit wasn't that pl I went to Bertera due to the wide variety of vehicles they have on their lot and having dealt with them in the past. The first visit wasn't that pleasant and wanted to give them another chance. Upon walking in the door the internet sales person had Nicholas take care of my husband and I. Nicholas was very friendly and out going. He had us look at a couple of vehicles before looking at the one we went there to inquire about. We ended up buying that vehicle. We had two minor issues with it and both were addressed that day upon returning to the dealership. Hopefully there won't be any other issues or problems with the vehicle and if there are, they get handled the same way. I would recommend Bertera and espically Nicholas Constanza to assist you with the purchasing of a vehicle. More

I purchased my 2010 Nissan Altima earlier this month, and absolutely love it! My saleswoman Tammy was AWESOME, and made things go smoothly. I went in to look at the car, test drove it and ended up going hom absolutely love it! My saleswoman Tammy was AWESOME, and made things go smoothly. I went in to look at the car, test drove it and ended up going home with it the same night! I would definitely recommend Tammy as a saleswoman she answered all of my questions and helped me have a great car buying experience :) More

great people to deal with had a couple of small issues with the 2008 silverado that i purchased but jay took care of them great experience and will return for my next purchase thanks,barry with the 2008 silverado that i purchased but jay took care of them great experience and will return for my next purchase thanks,barry More