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Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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494 Reviews of Bertera Chrysler Jeep Dodge Ram
June 10, 2012
I was here to look at a possible new vehicle. Anothy the I was here to look at a possible new vehicle. Anothy the sales rep was very pleasant and helpful. Even though no deal was made I was promptly refund I was here to look at a possible new vehicle. Anothy the sales rep was very pleasant and helpful. Even though no deal was made I was promptly refunded money that I put down to hold the vehicle origonally. More
by Bearmpd
June 03, 2012
Incident happen were I needed a car and fast. I serched the internet went around to a few dealership and was disappointed in service and approach. When I came across this dealership Its felt right from the the internet went around to a few dealership and was disappointed in service and approach. When I came across this dealership Its felt right from the start no pressure and great customer service from the start. I was please with not only the knowledge of the vechicle but the willingness to make sure Im making the right decision. I applaud the dealership for its incredible sales and support. It was a pleasure with today's outcome and look forward to years of business with them. Once again i wanna thank daniel for his kind and friendly support... More
by riverap
Employees Worked With
Daniel.L.Scheehser
May 28, 2012
Igor was excellent. I would recommend him to anyone looking to purchase a new car/suv/truck. He was very polite and professional. If you're looking to buy a new or used car go see Igor, you will recie looking to purchase a new car/suv/truck. He was very polite and professional. If you're looking to buy a new or used car go see Igor, you will recieve top notch service. More
by msgardn
Employees Worked With
Igor Palgi
May 25, 2012
I walked in with a target price of $300 a month and that is what I got. The car was exactly what I was looking for for my family. Dan S. was extremely helpful and knowledgeable about the vehicles I was look is what I got. The car was exactly what I was looking for for my family. Dan S. was extremely helpful and knowledgeable about the vehicles I was looking at and when I was asking questions he answered them quickly. More
by kat298a
Employees Worked With
Daniel L. Scheehser
May 24, 2012
The experince was okay, nothing special. I have had better experiences at other dealers but unfortunately they do not sell Jeeps. I would not disuade someone from going there but I would not go out of better experiences at other dealers but unfortunately they do not sell Jeeps. I would not disuade someone from going there but I would not go out of my way to recommend them. More
by mlimoges
May 23, 2012
It's my fifth experience with this dealership. Great dealership, very friendly and extremely professional employees, I will recommend Igor Palgi to everyone I know who planning to get a new or used car. dealership, very friendly and extremely professional employees, I will recommend Igor Palgi to everyone I know who planning to get a new or used car. Love you guys. Thanks. More
by rasimsabina
Employees Worked With
Igor Palgi
May 21, 2012
Will report your dealership to the Better business bureau. Have already reported your business to my current finance company, for telling me it was ok to surrender my car for a new car. When in fact n bureau. Have already reported your business to my current finance company, for telling me it was ok to surrender my car for a new car. When in fact no information you gave was true. I will make it my personal point to let other people know about your dishonest business practices.In the future if you can not make a deal with a customer, then be honest. More
by sunnydale112
May 21, 2012
This was my first "New" car that I would be purchasing, so I made sure to check all my options and the Chrysler 200 made the cut. I shopped around at many different dealer locations, for all di purchasing, so I made sure to check all my options and the Chrysler 200 made the cut. I shopped around at many different dealer locations, for all different types of cars. None of the other dealers really cared that I had set price that I want to be at for a new car. Kyle and the other sales reps that helped me get my Chrysler in the right color and interior were a great help and I know I was a pain in the butt with the black interior. Since they had to swap out, to get the black interior that I oh so had to have. Thank you guys again, I love my new car and I am sure you'll be seeing me in there for an oil change soon enough. More
by marcialee21
May 11, 2012
Let me start by saying I stopped by the dealership to look at a vehicle for a friend. I ended up buying the vehicle instead. (This is the second vehicle I purchased here). I worked with John Dezaila and look at a vehicle for a friend. I ended up buying the vehicle instead. (This is the second vehicle I purchased here). I worked with John Dezaila and he was absolutey wonderful. He was very pleasant and a pleasure to work with. There was a mechanical issue with the used vehicle I bought and it was taken care of with no questions. On the negative side, which I hate to bring up but I don't want anybody else to experience, is to make sure the vehicle is fully inspected before purchasing. I have a 16 year old driving my vehicle and the issue with my vehicle was a safety issue which could have caused my child to get into an accident. I understand that used vehicles may have problems, but when the vehicle didn't pass inspection due to a safety issue, I was not confident that the service department did their part in making sure the vehicle was safe. Also, the vehicle was supposed to be detailed before I picked it up, and it was not. That was disappointing because you kind of expect that when purchasing a new or new to you car. Overall the experience was mediocre but I would recommend the dealership to others and I would buy another vehicle there. I love my truck. I would just advise anybody going there to be very insistent on making sure things are done the way they should be for the safety of you and everybody on the road. And if you do decide to shop at Bertera Chrysler Jeep Dodge, make sure to ask for John Dezalia. More
by dixie210
