Bertera Chrysler Jeep Dodge Ram
West Springfield, MA
Filter Reviews by Keyword
By Type
495 Reviews of Bertera Chrysler Jeep Dodge Ram
When we first walk through the door we were greeted with a smile which to me is the best customer service you could ask for. I would recommend this dealership to everyone. Dan was amazing. Thank you so much a smile which to me is the best customer service you could ask for. I would recommend this dealership to everyone. Dan was amazing. Thank you so much for helping us out Dan. Hermanson Family More
We went to the dealership with no intentions to purchase or lease a car on that day. We were greated and taken care of with such professionalism that we left leasing a brand new Jeep Wrangler. Chris Wesle or lease a car on that day. We were greated and taken care of with such professionalism that we left leasing a brand new Jeep Wrangler. Chris Wesley was awesome to work with and we WILL be back to purchase another Jeep soon. More
When car shopping this past weekend I was not planning on getting anything(that's what they all say). When I arrived at the dealership I really taken care of and got into the Jeep of my DREAMS! Chris was v getting anything(that's what they all say). When I arrived at the dealership I really taken care of and got into the Jeep of my DREAMS! Chris was very helpful and did whatever possible to make the Jeep affordable for me. Because I was there on a Sunday they had everything ready to go the next day right after I got out of work. I had a great experience and am sure they will see my family and friends back soon to grow our Jeep family!! More
Salesman and all those I dealt with were very friendly. Dan was very descriptive with the auto I was buying. Test drove 2 autos before making up my mind. Great dealership. Dan was very descriptive with the auto I was buying. Test drove 2 autos before making up my mind. Great dealership. More
The sales associate that my daughter and I dealt with was extremely nice. We arrived at the dealership prior to their opening time (due to miss information on their website), and the sales associate that wa extremely nice. We arrived at the dealership prior to their opening time (due to miss information on their website), and the sales associate that was there early (Mike K.) asked what we were looking for and he showed us several vehicles that he thought would interest us, and when he was able to get into the showroom he got us the keys to try these vehicles. My daughter was the one in need of the vehicle, due to the fact that her mini van was recalled and the manufacturer decided it could not be repaired to meet safety standards and was buying her vehicle back. Mike worked with us and waited for her to receive her settlement for the recalled vehicle. It was nice to have a sales associate that was willing to meet our needs and be so kind and polite. More
Went to this dealer after finding a truck I was interested in on their website. I was greeted by several people when I walked in the door, despite the fact it appeared busy. Within a few minutes, I interested in on their website. I was greeted by several people when I walked in the door, despite the fact it appeared busy. Within a few minutes, I was assisted by Chris Bousque. Chris sat down with me and listened to what I was looking for and what I was willing to spend. He left for a moment and then told me that he thought he had the perfect truck for me, which coincidentally was the same truck I saw online, a 2007 Ram 1500. We went for a drive, I looked it over, and I was sold. Chris was also helpful in meeting a couple requests, such as getting a bed liner installed that the truck did not have at the time. The remainder of the process was pleasant and painless. I would recommend Bertera Chrysler Jeep Dodge to a friend looking to purchase a car. More
Marlin did his best in getting me the most from my 2010 Jeep Wrangler Sahara in trade in for a hard to get 2011 70th edition Grand Cherokee. He let me keep the car a day so I could really make up my mind. Jeep Wrangler Sahara in trade in for a hard to get 2011 70th edition Grand Cherokee. He let me keep the car a day so I could really make up my mind. I am a return buyer and found this dealership wonderful to work with from parts and service to sales. I will buy again from them. More
We were in the market for a new vehicle and had a decent idea of what we wanted. Chris made it easy for us to make a final decision by helping to answer all of our questions and helping us to compare models idea of what we wanted. Chris made it easy for us to make a final decision by helping to answer all of our questions and helping us to compare models. The purchasing process was fairly quick and painless, we were driving off in our new jeep the same day that we came in to apply for a loan. Chris was very attentative, but also gave us time to talk about our decision without pressuring us. More
Chris was excellent to work with. I went in to brouse and ended up purchasing a greaet car. I wanted a used (low milage) Holda Pilot and ended up with something completely dfferent that I love... A Jeep and ended up purchasing a greaet car. I wanted a used (low milage) Holda Pilot and ended up with something completely dfferent that I love... A Jeep! More
This dealership had pations with me,he was professional and took the time to answer all my questions,I would recommend him to anyone in need of a vehicle. This is amazing customer service,thanks Danny!!! and took the time to answer all my questions,I would recommend him to anyone in need of a vehicle. This is amazing customer service,thanks Danny!!! More

