Bertera Chrysler Jeep Dodge Ram

Routine Service The mechanics did an excellent job of locating potential future problems and recommending solutions. They finished the work right on time, and the ca The mechanics did an excellent job of locating potential future problems and recommending solutions. They finished the work right on time, and the car is running just like new. Great job. More

Great Service Dept. Easy to schedule appointments. Very cordial and polite staff. High quality work. Nice waiting area w free coffee, water and snacks. They cover drivers Easy to schedule appointments. Very cordial and polite staff. High quality work. Nice waiting area w free coffee, water and snacks. They cover drivers seat in plastic. Overall I am quite pleased More

Con Artists I purchased a vehicle from the Dealership in West Springfield. When i asked for a carfax they assured me the car was fine. I found out through another I purchased a vehicle from the Dealership in West Springfield. When i asked for a carfax they assured me the car was fine. I found out through another dealership that the car has been in 4 accidents. And one was damage to the frame of the vehicle. I went to the dealership and confronted them and told me they need to fix the damage. They blamed me for not be a responsible consumer even after i asked if it had been in any accidents. I will never do busniess with them again. More

Good dealer , had a few hiccups at the beginning but was taken care of in the end. Excited to pick up my new vehicle from this dealer. , had a few hiccups at the beginning but was taken care of in the end. Excited to pick up my new vehicle from this dealer. More

Great to work with I went in knowing exactly what I wanted and the price I was willing to pay, and all my expectations were met with no pressure whatsoever. It was great I went in knowing exactly what I wanted and the price I was willing to pay, and all my expectations were met with no pressure whatsoever. It was great to work with people I felt weren’t trying to pressure me, but instead just gave me the facts and let me decide on my own. I would certainly recommend this dealership to my friends and family. More

great customer service Jeff from car repair went out of his way to help me with my car issues. Can not say Thank you enough . Will return again . Jeff from car repair went out of his way to help me with my car issues. Can not say Thank you enough . Will return again . More

Tires for Life program is a scam Tire for life program is a scam! They offer u that program, but u have to change motor oil and tire rotation each time $75 with bertera. And still the Tire for life program is a scam! They offer u that program, but u have to change motor oil and tire rotation each time $75 with bertera. And still they still find excuses not to give u the tires. More

Customer service Hi I recently bought a 2017 Jeep Renegade in February, I'm very happy with the purchase, but this week I heard a squealing sound in the back of the ve Hi I recently bought a 2017 Jeep Renegade in February, I'm very happy with the purchase, but this week I heard a squealing sound in the back of the vehicle, I was worried about it and brought it to the dealership. One of the salesman recognized me and even remember my first and last name and I told him what the problem was. He immediately told me to bring it to the service garage to have them look at it, which he kinda new what the problem was. I was very happy with the service from the salesman. And the service department they had me in and out with a half hour. I am so glad I got this vehicle at this dealership and was still amazed that they remembered my first and last name. Great customer service at this dealership. More

Great service Great place great experience great staff. I was met by the service manager Todd Dibiasi who in my opinion is top notch when it comes to service. The Great place great experience great staff. I was met by the service manager Todd Dibiasi who in my opinion is top notch when it comes to service. The job was done quickly with no issues. Highly recommend stopping to see them first before you stop anywhere else Thank you Mr.Dibiasi and staff much appreciated More

Excellent Experience I am new to the area and was looking to buy out the lease on a Jeep Cherokee Limited in order to get a newer vehicle with more safety features. Mark I am new to the area and was looking to buy out the lease on a Jeep Cherokee Limited in order to get a newer vehicle with more safety features. Mark was great to work with. He came up with options for me that ultimately resulted in the purchase of a 2018 Jeep Compass. He took the time to show me the new features and followed up with a phone call. I am very happy that I made the choice to go to Bertera. More