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Bertera Dodge Chrysler Jeep Westfield

Westfield, MA

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55 Reviews

167 Springfield Street

Westfield, MA

01085

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Showing 55 reviews

July 02, 2015

very nice and friendly people I gave this review because of the way I was treated when I went there and the way that the people whom I did my car purchase from where so friendly. T More

by flicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Keaton, Mike Wells
June 30, 2015

frustrated I bought a 2015 Jeep; salesman lied to us about the pick up time of vehicle and time to get the registration picked up. Salesman insisted he be there More

by marilyn monroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Bogacz
June 30, 2015

You Feel Comfortable with Sales Person I bought 2 cars on this dealership in the last couple months despite of it's too far to where I live. The sales person I thought is honest to his cust More

by balakuto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Arkoette
June 11, 2015

disliked being lied too,will not go back New truck didn't have a full tank of fuel when picked up,never bought a truck that didn't come full,bought it on a Saturday, now Thursday, no new regi More

by farmet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Bogacz
Jun 16, 2015 -

Bertera Dodge Chrysler Jeep Westfield responded

Hey Farmet! We have looked into our records and could not find your inquiry. It may be possible that you purchased a vehicle from one of our other nine dealerships. Your satisfaction is our priority Farmet. Please contact us at 413-568-3322 at your earliest convenience to get this matter resolved. Thank you!

July 19, 2013

After the salesman raised the agreed upon price by $2,000.00 refused to give my car keys and credit card back. I had to ask 6 times before i finally got the keys back. The salesman chased my out the s More

by Bersucks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
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