Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bertera Nissan

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.3
1,431 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
Contact Dealership

569 Oxford St S

Auburn, MA

01501

Directions

By Type

Showing 1,431 reviews

May 25, 2022

The service department staff FCC is very knowledgeable and professional. The tech who serviced my vehicle was the fastest that I have ever work done by. More

by JIMDOGG59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan
Report | Print
Jun 01, 2022 -

Bertera Nissan responded

Jimdogg59, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2022

Awful customer service. They provided me with just one key for my 2022 Nissan Armada and want me to pay for a second key! Didn't I already pay for the second key when I pur More

by pharmapmpm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Abnoos
Report | Print
May 26, 2022 -

Bertera Nissan responded

Hello, I apologize that our customer service was not up to your standards. After speaking with both the sales person and the general manager it was established that both key fobs were provided the day that you picked up the vehicle. We would not be able to provide a new key at no cost unless we were at fault. If you would like to discuss this further please give our general manager a call at 1-508-832-9611 ext 10200. Thank you

May 23, 2022

Fast, efficient, pleasant, well trained and Customer Service. Your customer service rep explained what would happen every step of the way. More

by gbosse5045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, John Shaw
Report | Print
May 26, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2022

Bertera Nissan falsified the inspection report to by pass the lemon law. Now they won’t fix the issues. More

by k_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Abnoos, Dennis Plaszewski
Report | Print
May 23, 2022

Service took longer than expected for the service that was requested. Dropped it off at 9AM and was still not ready when I arrived at 3:30 More

by ovidio.medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
May 25, 2022 -

Bertera Nissan responded

Hello! We apologize for the vehicle not being ready when you came to pick it up! If you would like to discuss it further please give our service manager a call at 1-508-832-9611! Thank you so much!

May 22, 2022

Very efficient about my 15,000 mile check. Also, had To get a new tire because there was a nail on the side wall. Good Work More

by NANCYGIROUARD46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Nancygirouard46, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. We hope to see you soon!

May 21, 2022

The customer service was horrible. Very rude and not helpful. Will not return to this dealership. More

by abz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Abz7, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (508) 832-9611 so we can work towards a resolution. We look forward to hearing from you.

May 21, 2022

Very nice, pleasant, and gave excellent customer service. Overall a very pleasant experience. I would recommend to others More

by MYMOOKIE1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Mymookie1999, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2022

Jen is a Great service advisor. Car done well. Nice shuttle driver. Good coffee in the lounge. More

by REBECCAHUBBARD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen , (The Shuttle Guy) Larry Kaplan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2022

Professional and efficient! Always ready to service or do repairs on my vehicle. I trust them, and I highly recommend them. More

by nyedeh78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw, Alexandria Callahan, Caitlin Violette
Report | Print
May 25, 2022 -

Bertera Nissan responded

Hi Nyedeh78, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

1
...
52
53
54
...
144