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Bertera Nissan
Auburn, MA
1,431 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts.
Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,431 reviews
November 20, 2021
Service department should let customers know that making an appointment is not necessary as they actually go by the 'first come first serve', theory. I dropped off my vehicle at 4:45 on a Thursday for a 10: an appointment is not necessary as they actually go by the 'first come first serve', theory. I dropped off my vehicle at 4:45 on a Thursday for a 10:15 appointment on Friday. I called at 2:15 to find out the cost. I was told it wasn't ready yet. In fact it was in some kind of line-up still waiting to be worked on. This put more than myself in a bad situation for the afternoon. In fact, this same scenario happened the last time I had service on this same vehicle at this same facility. Should have known better. One of the people this inconvenienced was raring to give this department a review. In addition to this, someone should speak to your service staff behind the counter about commenting on unruly customers while other customers are in ear shot. The conversation not meant for my ears was unprofessional to say the least. More
by SEWBUTTON1
Verified CustomerEmployees Worked With
S. Gillette who was fine, just not up front about time
November 19, 2021
It was an excellent experience ! From how clean it was to the professional staff it was a pleasure to do business with. The general manager Rich was involved as well and he is an asset to the company , I cou the professional staff it was a pleasure to do business with. The general manager Rich was involved as well and he is an asset to the company , I could tell right away ! More
by Larryg8940
November 19, 2021
The service department is responsive, provide good communication during the service cycle. They are cordial, professional, accommodating, expensive communication during the service cycle. They are cordial, professional, accommodating, expensive More
by Jtrumble
Employees Worked With
(The Shuttle Guy) Larry Kaplan
