Bertera Nissan
Auburn, MA
Filter Reviews by Keyword
By Type
1,431 Reviews of Bertera Nissan
They were all friendly and helpful. They also explained what was wrong. They are ordering the part and will call me when it's in. what was wrong. They are ordering the part and will call me when it's in. More
I went back for service for my car because of the extended warranty I bought with Nissan. Service was good but prices are usually overcharged. I also had to wait longer than expected for my car done. extended warranty I bought with Nissan. Service was good but prices are usually overcharged. I also had to wait longer than expected for my car done. More
Ali was extremly helpful during a very difficult morning. Larry was also a gracious driver and I didn't miss a beat. Service result was outstanding. Larry was also a gracious driver and I didn't miss a beat. Service result was outstanding. More
My advisor Caitlin was fantastic! She made experience smooth and simple! It was a great experience! I would buy a car from Caitlin in a minute. smooth and simple! It was a great experience! I would buy a car from Caitlin in a minute. More
Called in to schedule a service appointment and was told that one was not required for the level of maintenance that I was requiring. A bit skeptically I drove from out of state was greeted by John Upham, w that one was not required for the level of maintenance that I was requiring. A bit skeptically I drove from out of state was greeted by John Upham, who explained to me that if I were waiting for the vehicle it may take a couple of hours. Right to the 2 hour mark John returned to let me know that my wife's vehicle was ready to go, applied a nice discount/coupon to my service and had me back out on the road just as promised. Great Job! Thank you. More
Best customer service. I brought my car the night before and the next day morning i got update information. By the afternoon, the car was ready for pick up. Dennis Plaszewski and john Upham make an awesome and the next day morning i got update information. By the afternoon, the car was ready for pick up. Dennis Plaszewski and john Upham make an awesome team. So Amazing Service! More
Bought this vehicle in 2015 and have been very satisfied have my car serviced here although because of Covid I can’t always get an appointment when I want it have my car serviced here although because of Covid I can’t always get an appointment when I want it More
They are a great place to bring your vehicle for service. Vey nice and friendly staffs that work their especially John Shaw. Was very understanding with the problem I was having with my vehicle and was able Vey nice and friendly staffs that work their especially John Shaw. Was very understanding with the problem I was having with my vehicle and was able to find the problem and fixed it . More
Excellent service! Brought my car in for an oil change and my Nissan needed more work than expected. Service informed me of everything that needed attention and provided excellent communication and work. and my Nissan needed more work than expected. Service informed me of everything that needed attention and provided excellent communication and work. More
everything was super quick. John was incredibly helpful and patient with me, and answered all my questions. he was cordial and professional, and explained everything. and patient with me, and answered all my questions. he was cordial and professional, and explained everything. More

