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Bertera Nissan

Auburn, MA

4.1
1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

November 12, 2022

Excellent personalized service. I trust the work done. I like the shared video inspection sent to me. More

by ALLYSONCLARK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Nov 15, 2022 -

Bertera Nissan responded

Allysonclark59, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

On the first visit after the harness was replaced they brought out the car and when I got in to come home the seat was stuck in the reclining position rendering it impossible to drive, the heated seats wo More

by LUJACQUES
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Sebastian Lopez, Amir Abnoos, (The Shuttle Guy) Larry Kaplan
Nov 15, 2022 -

Bertera Nissan responded

Lujacques, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

November 10, 2022

Caitlin was great to work with and was amazing with communication! I hope to work with her for future visits More

by KPK3284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Nov 13, 2022 -

Bertera Nissan responded

Kpk3284, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Knowledgeable and extremely helpful everyone is polite and friendly . They all made us feel comfortable and we’re there to answer any of our questions More

by jzhobro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Nov 15, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2022

Very good took me in early and took only an hour when the estimate was longer More

by DAYHAWKOMADIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos, Alexandria Callahan, Caitlin Violette
Nov 15, 2022 -

Bertera Nissan responded

Dayhawkomadigan, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2022

Terrific visit. Nick was great. Very helpful. The video was great as well…. Have brought my car many times for oil changes. Always get in right away More

by KAWELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Nov 15, 2022 -

Bertera Nissan responded

Thank you for providing your feedback! Have a great day!

November 10, 2022

Consistently excellent service. I had a problem that needed immediate attention; drove in without an appointment and the problem was addressed immediately and resolved in a timely More

by debfrank45a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Bob Fitzsimmons
Nov 13, 2022 -

Bertera Nissan responded

Debfrank45a, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2022

Great service! Service was on time and finished when I was told it would be More

by cindy0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Nov 13, 2022 -

Bertera Nissan responded

Hi Cindy0507, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

Great dealership and staff. Gentlemen at the front desk was wonderful and the service tech was extremely friendly. More

by DrewRS400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cassin and Josiah
Nov 13, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2022

Very thorough explanation of options and services. No pressure to do anything I didn't want. More

by katherine.monaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Nov 12, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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