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Bertera Nissan

Auburn, MA

4.1
1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

November 07, 2022

They did a fantastic job servicing my vehicle. I would recommend them to all my friends and coworkers More

by DREKX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, Natasha Pellot, Amir Abnoos, Dennis Plaszewski, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Nov 10, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2022

Friendly customer service, good car service, nice to chill in waiting room, clean bathroom, snack vending machine More

by TAMMYFW20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, Natasha Pellot, Amir Abnoos, Caitlin Violette
Nov 08, 2022 -

Bertera Nissan responded

Hi Tammyfw20, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2022

Always very friendly when I go to service department. Eager to help..thank you so much More

by FLOSSYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Nov 08, 2022 -

Bertera Nissan responded

Hi Flossyc! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2022

Caitlin went out of her way to get it done . Couldn't be happier.! Larry was off but she got me transportation. Thanks More

by markhume0201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin , Caitlin Violette
Nov 09, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2022

Nick was very welcoming and professional. He went out of his way to find a shifter for my 11 year old Pathfinder. First try resulting in wrong part but they located another in New York and ha More

by shiggins9837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rybicki I believe spelling needs correction , (The Shuttle Guy) Larry Kaplan
Nov 05, 2022 -

shiggins9837 responded

I will recommend this dealership to my friends. My daughter is still driving my mothers 2008 Nissan Sentra which is in excellent condition!

Nov 05, 2022 -

shiggins9837 responded

Courtesy pickup Larry was a very nice service so I could get back to work!

Nov 05, 2022 -

shiggins9837 responded

Done

Nov 05, 2022 -

shiggins9837 responded

No further response

Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Nov 08, 2022 -

shiggins9837 responded

Thanks very happy to get my Pathfinder back!

November 04, 2022

Unprofessional and never tightened oil cap or air filter made mess under hood and now have warning lights on dashboard More

by PRECIOUS69187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Fitzsimmons
Nov 07, 2022 -

Bertera Nissan responded

Precious69187, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to get a little more information about this so we may evaluate the situation. Please give me a call at 508-832-9611 ext 10408. Thank you.

November 04, 2022

Service excellent as usual, but the only thing that I found a little strange, is that I got there on time for my appt. When I got to the parking garage for my car service, a persona was taken care in fro More

by ANDRELISA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name, but I think is Kyle I could be wrong
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. I will speak to the advisor about this. If you would like to discuss this further please give us a call at 1-508-832-9611. We would be happy to hear from you! Thank you.

November 04, 2022

New manager helped me with something the old manager promised! Good service experience and did not take too long! More

by kknowles53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos, Caitlin Violette
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

Great service and friendly staff clean environment work complete fast and complete and l will encourage others to take their vehicle there More

by SASAHKIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2022

My time with Berta was great they took very good care of me. Staff was pleasant and the wait was not long. I wish though when you call to make a appointment you actually speak to the Berta. Not a answering More

by Robbcee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, Natasha Pellot, Amir Abnoos, Alexandria Callahan
Nov 07, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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