
Berwyn Kia
Berwyn, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 243 reviews
It was pretty good and fast out the door price. Concise, speedy and efficient. David Concise, speedy and efficient. David More
Excellent service, straightforward and seemed to be genuinely looking out for the best interest of the customer. Highly recommend genuinely looking out for the best interest of the customer. Highly recommend More
I recently purchased a 2026 Kia Sportage, and I want to recognize Jaime for providing an outstanding car-buying experience. Out of all the dealers I contacted in the Chicago area and near the Wisconsin bor recognize Jaime for providing an outstanding car-buying experience. Out of all the dealers I contacted in the Chicago area and near the Wisconsin border, Jaime was the only one who gave me exactly what I asked for—right from the start—without the constant pressure to “just come in and talk.” While other dealerships pestered me with repeated requests to visit their showroom, Jaime respected my time and my criteria. He quickly provided the best, lowest price for the Sportage, and he did it in a straightforward, professional manner. The finance and insurance manager also made the transaction simple and stress-free. There was no attempt to sell me unwanted insurance or extra services—just clear, honest communication and efficient processing. If you want a dealership experience where your needs come first, your time is respected, and the entire process is handled with integrity, I highly recommend Jaime and his team. More
After leaving an initial positive review I must write a new one. I specifically asked my salesman Jaime if the price we were looking at was with taxes, fees, plates etc. He said yes so I agreed. But the co new one. I specifically asked my salesman Jaime if the price we were looking at was with taxes, fees, plates etc. He said yes so I agreed. But the contract had, certification fees ,tax ,title, doc fees. To 4600 more than what I agree upon. Very misleading. He was a pleasant person, but shouldn't have lied. More
Repeat Customer Thanks to Jaime’s Outstanding Service This is my second time leasing a Kia Sportage through Jaime Torres, and I wouldn’t go to anyone else. Jaime helped me through the car shor Service This is my second time leasing a Kia Sportage through Jaime Torres, and I wouldn’t go to anyone else. Jaime helped me through the car shortage madness in 2022 when inventory was almost nonexistent, and now, in 2025, he made it just as seamless to lease my new 2026 Sportage. My schedule was nuts, and Jaime worked around it by handling nearly everything over email and text. He was patient, responsive, and never once made me feel rushed or like a number. He took the time to understand what I needed, helped me build and locate the perfect vehicle, and made the whole process low-stress and straightforward. He also made sure I was set up in with my Kia app and the new features in my car. Jaime delivers top-tier service with a personal touch, and that’s exactly why I came back. If you’re looking for someone who’s both knowledgeable and truly cares about getting it right, he’s your guy. More
Berwyn KIA was one of the only dealers willing to email me an offer, and it was extremely competitive. I went and purchased the vehicle same day and was in the dealership just over an hour and a half. Gr me an offer, and it was extremely competitive. I went and purchased the vehicle same day and was in the dealership just over an hour and a half. Great no pressure, no trickery experience made getting the car we wanted a pleasure. Big thank you to Jaime and Berwyn KIA! More
Jaime was a pleasure to work with at Berwyn KIA! He was organized, respectful and extremely knowledgeable. I would highly recommend his services as he made the process easy for Darby and me. He was organized, respectful and extremely knowledgeable. I would highly recommend his services as he made the process easy for Darby and me. More
BEWARE: Berwyn Kia Tricks Customers into Paying for Unnecessary Services - UNETHICAL I am deeply disappointed and frustrated with Berwyn Kia Service team ( though their sales team is great). I broug Unnecessary Services - UNETHICAL I am deeply disappointed and frustrated with Berwyn Kia Service team ( though their sales team is great). I brought my 2023 Kia Sportage in for routine maintenance/oil change at just 13,784 miles, and was shocked to find a $199 charge for a “fuel induction service” on my bill—a service I never asked for, was never told about, and which is not required by Kia sportage at this mileage. When I questioned the charge, the staff tried to justify it by pointing to my check-in signature, but this is a sneaky tactic to squeeze extra money out of customers. Illinois law requires explicit consent for any service over $100, but Berwyn Kia clearly ignores this rule. Their service team will add unnecessary services to your bill without your knowledge, hoping you won’t notice or will be too intimidated to complain. When I demanded a refund, they flat-out refused. This is not just bad service—it’s a dishonest way to make money at the expense of trusting customers. I strongly advise anyone considering Berwyn Kia to double-check every line on their invoice and question every extra charge. Don’t let them fool you like they tried to do with me. I raised it with service manager Dustin and service director TIM ward and they are not agreeing to issue refund for their cheating. I am escalating with necessary authorities so they stop run this fooling campaign to earn more revenue at behest of customer trust. More
Evrything was great Jaime is the best Thank you so much for everything i appreciate for everything i appreciate More
Jamie is the best sales man, he went thru everything with us, got us the best deal. Pleasure to work with him. us, got us the best deal. Pleasure to work with him. More