
Best Chrysler Dodge Jeep Ram
Plymouth, MA
Filter Reviews by Keyword
By Type
Showing 325 reviews
This was the first time I had our Jeep Wrangler serviced here after being unhappy with another Jeep dealer’s service department. I found the Jed, the service manager, to be most helpful. He was especially r here after being unhappy with another Jeep dealer’s service department. I found the Jed, the service manager, to be most helpful. He was especially responsive to my time requirements by going out of his way to shorten the delivery time for needed parts. Frequent texts updated me on the somewhat involved repairs. Before starting the repairs Jed called and explained what issues had been found and the costs associated with them. There were no surprises at the end. In addition when I dropped the car off the greeting technician walked me carefully through all the covid-19 safety protocols. I really appreciated how serious they are in addressing the pandemic and working to keep all involved safe and healthy. Finally the Jeep was returned to me ahead of the estimated finish time and was thoughly washed and vacuumed. Thank you and we will be back. More
Paul ensured that I was followed up with promptly and that I understood what was wrong with my vehicle. Also offered recommendations for future services that I understood what was wrong with my vehicle. Also offered recommendations for future services More
Marty was very friendly, helpful and professional. Easy check in process and fast service. Customer service area and waiting room was very clean. Great customer service. check in process and fast service. Customer service area and waiting room was very clean. Great customer service. More
Marty at Best Jeep was great to work with. My Jeep needed to stay longer than originally expected but Marty kept me constantly updated on the progress and made the entire process a positive one. Will definit to stay longer than originally expected but Marty kept me constantly updated on the progress and made the entire process a positive one. Will definitely return for future services. More
Communication was very good and timely. They did a good job with COVID protocols and letting me know everything was sanitized. Very friendly and professional service from Jed, the service rep, to the greet job with COVID protocols and letting me know everything was sanitized. Very friendly and professional service from Jed, the service rep, to the greeter. More
Just purchased a fabulous Jeep Wrangler (used but I mint condition) The whole process was made so easy from meeting with Ben, to our salesman Chris and then one of the managers, Tim. The atmosphere was g condition) The whole process was made so easy from meeting with Ben, to our salesman Chris and then one of the managers, Tim. The atmosphere was great - easy, no-pressure, total transparency with all the details of the car easily addressed. Chris handled all the paperwork and arranged to have the car delivered to us. He made sure the whole process went smoothly. Would have to say at this point, this was one of the BEST purchasing experiences!! More