When my local Ford-Lincoln-Mercury dealer closed down (was in Peabody, MA), my favorite mechanic moved to Best Ford - and the manager of my local dealership also moved to Best Ford. I live in the Topsfield, MA area which is over 45 miles away. Sometimes, like this visit which had a punch-list of items to check, we drive up one day to drop off and another day to pick up - which means 2 round trips on our chase vehicle in addition to my car being serviced - but to me, it is worth the trip.
I have been using Best Ford for the service of my 2000 Lincoln LS for several years now and I've always had great (and honest) service at Best Ford. Many a time over the years I have asked about some issue and when they could have said it was a major issue, they said it was a very simple or minor item (unlike other places I used to use always seemed to say I needed major repairs for every tiny issue). Through their actions, I have great trust in the service I receive at Best Ford.
btw -- I also once shopped (over a year ago) for a new SUV at Best Ford and while the Navigator that year did not yet have the features I assume are now included, I can say that car shopping experience was the BEST - low key, not pushy, and the salesman asked me (and really listened/heard) what I was looking for in a vehicle which was great! Other dealerships I went to had salesmen who never asked any questions of me other than how much money I had to spend and instead just "pushed" vehicles even when they did not meet my needs. The next time I'm looking for a new vehicle, BEST FORD will be the first place I go.