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Betten Baker Buick GMC Cadillac Midland

Midland, MI

4.6
155 Reviews

2400 N Saginaw Road

Midland, MI

48640

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155 Reviews of Betten Baker Buick GMC Cadillac Midland

June 08, 2023

We are from out of state working on a job site in their town has an issue with our truck got us in got us out within four hours for us To be able to go home. More

by rjsimons1584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember her name but she was very nice to deal with
Jun 09, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

we are glad to hear you were on your way quickly! Thank you for your review!

June 07, 2023

The people are great to work with. Good with keeping up on details to keep our vehicle in good shape. More

by rjchapman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nels Cronkright, Matt Eickholt
Jun 07, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are happy to help keep your vehicle running smoothly! Thank you for your review!

June 07, 2023

Matt Eickholt was excellent to work with. Have not used the service center for the new Enclave but have (previous Enclave) and will continue to use the service center. More

by WOODS
Recommend Dealer
Yes
Employees Worked With
Matt Eickholt
Jun 07, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We look forward to assisting you! Thank you for your review - enjoy your new Enclave!

June 01, 2023

This is the first car dealer I look forward to going to and working with. Great to deal with and always thorough and responsive. Have worked with them on service and vehicle purchases the past 6 months More

by Ryan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy , Andrew Smith
Jun 02, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are so glad to hear this, Ryan - thank you for taking the time to share this kind review and feedback with us!

May 31, 2023

Very efficient. Knew exactly what I needed and was in and out in a jiffy! More

by KAYLOBTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen, Matt Eickholt, Andrew Smith, Doug Demski, Julio Nieves, John Murphy
May 31, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Great to hear! Thank you for sharing this review with us!

May 31, 2023

They were quick in diagnosing the issue and got me out the door in a matter of minutes. Additionally, Dawn took the time to greet me by my name, as I drove into the bay. Always nice to know they are More

by wvboomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in Service
May 31, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We love to hear that our team is making the effort to know you! Thank you for your review!

May 26, 2023

Great service as usual! Jim in finance always treats us well too. Ty for your great customer service More

by dachsteinerm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Julio Nieves, John Murphy
May 31, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are happy to help! Thank you for your review!

January 02, 2023

Lucas was wonderful and found the car I was looking for in less than a week. More

by Jilian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lucas Turner
Jan 04, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are glad to hear that Lucas was able to take care of you, Jilian! Thank you for your review - enjoy your car!

October 24, 2022

GM was a total arrogant jerk. Lied to my face until I called him out on it. Then to find out he wrote the sales person up because I caught him (the GM)in a lie. Makes zero since More

by Michelle Rankin
Recommend Dealer
No
July 28, 2022

Its my second time going in for an oil change and service advisor Matt is just so kind and professional. I drive a Chevy but I won't take it anywhere else for my maintenance. Thank you!! More

by Tammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt