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Betten Baker Buick GMC Cadillac Midland

Midland, MI

4.6
154 Reviews
Call Dealership (989) 488-4656

2400 N Saginaw Road

Midland, MI

48640

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154 Reviews of Betten Baker Buick GMC Cadillac Midland

November 16, 2023

I received fast, complete service with a thoroughly professional, knowledgeable, and pleasant service representative! Thank you! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn
Report | Print
Nov 21, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Lisa, we are so happy to hear the service representative was professional, knowledgeable, and pleasant! We appreciate the feedback and look forward to working with you again in the future!

Helpful
November 11, 2023

I had thought I had a 10:15a appointment but it was actually a9:00a appointment but Christian got me in & took care of my car More

by Nstuart27
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn, Christian Pangborn
Report | Print
Nov 14, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are happy to help! Thank you for sharing this review with us!

Helpful 1
November 10, 2023

Dawn has always been so helpful. She’s also very personable and knowledgeable about her job. More

by Bdhagler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
Nov 14, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are so happy to hear your experience with Dawn was so great! Thank you for sharing this review with us!

Helpful
November 08, 2023

Quick and easy. Prompt service, nice customer lounge. Professional and congenial. I will be back. More

by Footballrefmbt
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn, Christian Pangborn
Report | Print
Nov 14, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for this feedback! We're looking forward to working with you again!

Helpful
November 07, 2023

I hate the fact I cannot switch the television in the customer lounge room! The service people are courteous . Car goes in for service in a timely fashion. More

by crazywanda1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn
Report | Print
Helpful
November 04, 2023

Dawn Johnson was great to work with. But, $75.00 to install battery seems to be a little extreme. Not happy about that!!! More

by bill_huner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
Helpful
October 31, 2023

VERY friendly and sincere. Great facilities. Prompt service. Good location. Great inventory and knowledgeable techs. Good coffee. More

by jecextra
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson, Christian Pangborn
Report | Print
Helpful
October 29, 2023

Appreciated fact that I was able to get in right away as situation seemed to be related to a previous repair. More

by John Lynn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
Helpful
October 28, 2023

Dawn has been awesome to work with! Thank you for the great service and quality work!! More

by Tpmhoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
Report | Print
Helpful
October 28, 2023

I brought my truck in for a repair. . they said it needed a part so I had them replace the part. My vehicle did the same thing..1100. And it was the same as it was when I brought it in.. More

by michiganwabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Pangborn
Report | Print
Oct 29, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Michiganwabbit, My name is Aaron, General Manager at Betten Baker. I am sorry to hear that the repair did not resolve your issue. Did you speak to our service manager about this? I am happy to assist you but I am not sure who michiganwabbit is... I am available 6 days a week, please call me at (989) 631-1444 and I would be happy to assist you. Sincerely, Aaron Erway General Manager Betten Baker Midland

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