Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Betten Baker Chevrolet Buick of Coopersville
Coopersville, MI
477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
477 Reviews of Betten Baker Chevrolet Buick of Coopersville
Verified Customer
Helpful May 26, 2022
Worked with John V. He helped me through getting in parts and setting up an appointment. Picked me up and dropped me off during repairs. Good job! He helped me through getting in parts and setting up an appointment. Picked me up and dropped me off during repairs. Good job! More
by jbmoose23
Employees Worked With
Lyz Cordero
May 25, 2022
Nothing specific. They were pleasant and efficient. They did check with me on an issue and work was done in the timeframe expected. They were pleasant and efficient. They did check with me on an issue and work was done in the timeframe expected. More
by Jane
Employees Worked With
Don’t know any of their names
May 25, 2022
Dealership was very clean , Jon my sales professional, is the best. He alway went out of his way and made sure I was kept up to date with sales process. Finance manager went out of his way. He closed me on m the best. He alway went out of his way and made sure I was kept up to date with sales process. Finance manager went out of his way. He closed me on my schedule. (0nly gave him 3 he notice) Recommend this dealership highly. 8th auto purchase from them. More
by toolman17591
Employees Worked With
Jon Reese, Lyz Cordero
May 18, 2022
Everything went great from battery test through installation of battery however the price seemed quite high so they helped mr redeem some unused GM points to make it more palatable. installation of battery however the price seemed quite high so they helped mr redeem some unused GM points to make it more palatable. More
by JVANHAITSMA
Employees Worked With
Lyz Cordero
May 17, 2022
1st call was told could not even plug in to my vehicle to tell me if the emissions check engine light was serious and had to wait four days to plug in and then no guarantee. Took to another dealer as I was p tell me if the emissions check engine light was serious and had to wait four days to plug in and then no guarantee. Took to another dealer as I was passing it..they plugged in and told me it was likely a nox sensor. When I called back to get it into Betten Baker coopersville the young lady was very helpful and said she could work it in and would let me know how serious it was. I had to call to see if it was done the gentleman told me that it was in fact done. I asked them to leave the keys inside and lock the truck so I could pick it up after they closed he said that would not be a problem, however when I got there to pick it up my key fob was nowhere in the vehicle so I had to come back on Saturday to pick it up. Biggest improvement I can suggest is Brett communication and do what you say you’re going to do. More
by Steve Almas
Employees Worked With
Lyz Cordero
May 16, 2022
I called 6 times in 2 days and finally got a call back. He said they did the brakes and when I looked at the receipt it says inspected the brakes. Now the brakes are squealing. Just bought this from you gu He said they did the brakes and when I looked at the receipt it says inspected the brakes. Now the brakes are squealing. Just bought this from you guys a few weeks ago. Not sure I want to take it back to because of the service. Really sucks. More
by Tooltime59
Employees Worked With
Lyz Cordero
