Betten Chevrolet GMC Buick of Muskegon

We had issues with our truck’s transmission while driving out of state and Betten did a great job of reassuring us and getting the issue fixed quickly. out of state and Betten did a great job of reassuring us and getting the issue fixed quickly. More

Joe and Jason did excellent jobs two different days on two different vehicles. Friendly and knowledgeable. Informed me of regular maintenance that was due. Coupon discounts helped, but services seeme two different vehicles. Friendly and knowledgeable. Informed me of regular maintenance that was due. Coupon discounts helped, but services seemed pricey. Vehicles done in excellent timespan. I travel to Muskegon because of friendliness of Joe, Jason, Andrew, and Colby. Vs Ludington. More

They fix the seal. I still have issues with my faub that's only a year old.My car doesn't detect it in the car. I still have issues with my faub that's only a year old.My car doesn't detect it in the car. More

Sole me a lemon Cadillac. Spent thousands of dollars since purchased less then two years ago . Spent thousands of dollars since purchased less then two years ago . More

Everybody was so friendly atmosphere good feeling. It’s a pleasure having worked on there. It’s a pleasure having worked on there. More

Very friendly sales staff, and service department. I was impressed that they even washed my car after the oil change. Keep up the great work and I’ll be back. I was impressed that they even washed my car after the oil change. Keep up the great work and I’ll be back. More

The service men were very courteous and took care of everything. It was my first oil change after buying a new Equinox that I absolutely love. everything. It was my first oil change after buying a new Equinox that I absolutely love. More

First time buying a car here and the service department went above and beyond to fix my car. Back-up camera was faulty, found one at another dealership out of town and replaced the faulty one. I apprecia went above and beyond to fix my car. Back-up camera was faulty, found one at another dealership out of town and replaced the faulty one. I appreciate the effort to get this repaired More

We lost power in our 2023 Acadia. The battery would not recharge. We had the vehicle towed to Betten’s as it was under an extended warranty. Before they were able to do diagnostics on The battery would not recharge. We had the vehicle towed to Betten’s as it was under an extended warranty. Before they were able to do diagnostics on the alternator we were told that we would have to purchase a new battery. $400+ later the vehicle was ready for pick up. There was supposedly nothing wrong with the alternator. Drove it home and again the low battery alarmed. This was later on a Friday so we returned the car on Monday. Without having to purchase another new battery diagnostics were done and was determined that the alternator would have to be replaced. However it would take 45 days before the alternator would come in. Or, they could purchase an alternator from an “auto parts” store but we would have to pay the difference in price. Our warranty would only cover 7 days on a rental car. We had to have a vehicle so it was either pay for the extra days on a rental vehicle or pay the difference on the alternator. We had already paid for a battery we may not have needed. We opted to pay the difference on the alternator. This process took 13 days. Not happy. More

Labor prices are outrageous. Service is good and treated nicely. Prices make you want to learn how to fix it yourself though. Service is good and treated nicely. Prices make you want to learn how to fix it yourself though. More