Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Betten Baker Chevrolet GMC Buick of Muskegon
Muskegon, MI
57 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 57 reviews
May 22, 2023
I have all ready sent this but can’t find my complaint. I brought my 2015 Arvada in for service in feb 2022 . You said it needed a new transmission. So 6 months later you still have my car . And put 2 diff I brought my 2015 Arvada in for service in feb 2022 . You said it needed a new transmission. So 6 months later you still have my car . And put 2 different transmission in my car is doing the same thing it was when I originally bought it in. You have my car now a year and a half later. I payed over 10 thousand to have it fixed and 2 thousand for rental cars , and now another 1 thousand for rental car and my car is doing the same thing I bought in for in for a year and a half ago. So I’ve spent 13 thousand dollars and I still have a junk car ..how can you treat you customers like this I’m so so angry with Betten . More
by anowak1661 @gmail.com
Employees Worked With
Service department
July 30, 2022
Colby was great! He had everything ready to go - contacted insurance and set me up with GM rewards. Great experience all around. He had everything ready to go - contacted insurance and set me up with GM rewards. Great experience all around. More
by jennifer.romanosky
Employees Worked With
Colby Beckstrom
July 30, 2022
We purchased our 2022 Chevrolet Silverado 2500 from Kevin Johnson. He kept us informed along the way while our beautiful truck was built. If you need a new vehicle contact Kevin! Johnson. He kept us informed along the way while our beautiful truck was built. If you need a new vehicle contact Kevin! More
by Mi-Di
Employees Worked With
Kevin Johnson
July 25, 2022
They turn used cars over so fast with no exam they have no idea what they're selling. Test drive went OK bought it and the next day it started throwing codes an d shutting down and they won't stand behin no idea what they're selling. Test drive went OK bought it and the next day it started throwing codes an d shutting down and they won't stand behind it . They said I could trade it back in for 5000dollars less than what I just paid. More
by D striker
Employees Worked With
Maria Secord
March 16, 2022
I purchased a new 2021 Chevy Silverado from (Betten on Henry st) , and at that time of the purchase a leveling kit so the front end did not appear to be sagging. When I picked up the truck I noticed that Henry st) , and at that time of the purchase a leveling kit so the front end did not appear to be sagging. When I picked up the truck I noticed that the front end was too high. I was told that it was because it was on a lift and that it would settle. It did not! So recently returned my truck to service and asked to have this corrected, the rear of my truck always appears like I am hauling some thing heavy. To my disappointment I was told that Betten could not fix this problem and that all Betten could do is remove it, at my expense. "Such BS" It was you parts and service providers that installed the wrong part. the leveling kit just made it look worst. It was also suggested that I could take to Monroe's and have them fix it. I have been a loyal customer for a very long time and Jenna and your service department just ended it. You know the saying. "screw me once, shame on you. screw me twice shame on me" I will be taking my business to Preferred in Grand Haven. The sad part is that Muskegon Brake is going to fix you mistake for under $300. I will be sure to spread the word. Dan Tanis More
by dan.tanis65
Employees Worked With
Jenna
