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Betten Baker Chevrolet GMC Buick of Muskegon
Muskegon, MI
41 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 41 reviews
April 08, 2024
Service is where they make their money! I just spent $1,460 for oil change, air filter, oil coolant line and transmission coolant line. Also, a $175.00 fee to quote other items that woul I just spent $1,460 for oil change, air filter, oil coolant line and transmission coolant line. Also, a $175.00 fee to quote other items that would gave cost another $6,000.00 plus! Another local certified repair shop quoted $1,339.00 for the same thing! I leased many vehicles for my company and myself from this dealership but that stopped today! I feel cheated, robbed and taken advantage of! My own fault! It will be your own fault if you go there and pay their ridiculous prices! At least do yourself a favor and get another opinion! You've been warned! More
by Dan VanDam
Employees Worked With
No issue with employees, , Maria Secord
Helpful February 20, 2024
Do NOT buy a used vehicle over $25 grand with a promise from a salesman to have fluids checked (he's full of xx as are the so called managers), the front & rear differential oil was black as tar & many lev from a salesman to have fluids checked (he's full of xx as are the so called managers), the front & rear differential oil was black as tar & many levels low. No previous history of oil change noted (that's why Robert didn't stand by his word as he said all fluids would be good to go). And review those lug nuts on those tires, safety not to important to this place as I was missing 7 on 35/13.5 wide tires with a modified lyft. Yes this was an "as is" BUT the salesman promised me the fluids would all be good to go & when I mentioned the situation again & now the lug nuts I was just pushed off from his managers (Pete & Kale) stating "nothing we can do, it's after market parts" ---- oil, fluids & lugnuts ARE NOT AFTERMARKET..... EXTREME CAUTION when you buy from this place as they obviously care about their wallet & nothing more!!! More
by tjinmich2002
Employees Worked With
Robert, Pete & Kale
January 27, 2024
kudos for at least answering my email questions thru cars.com. their website said they ship to anywhere in the US. But according to their sales manager, they don't ship to Nebraska. The last time I chec cars.com. their website said they ship to anywhere in the US. But according to their sales manager, they don't ship to Nebraska. The last time I checked, Nebraska was still in the US. Maybe the sales manager should check their website or else update the website. Needless to say, I didn't purchase the truck I had my eye on More
by msutter
Employees Worked With
Curry Holman
January 04, 2024
Very pleasant experience purchasing a vehicle for my Mom! Ron was very helpful from day one, listening to my concerns in what I was looking for, what type of budget I had and even down to helping with t Mom! Ron was very helpful from day one, listening to my concerns in what I was looking for, what type of budget I had and even down to helping with the surprise for my Mom. He was very knowledgeable about the difference in vehicles and explained things I needed to know. He was never a pushy salesman and showed me many options. Very respectful, cool and professional. If I ever purchase another vehicle I would definitely be asking for Ron. He made this process so painless especially speaking from a female point of view. Sometimes we can get ripped off going to a dealership alone. But I felt really comfortable in my purchase. Thanks for all of your help. Your team rocks!!! More
by tbrown1316
Employees Worked With
Ron Skorupski ??????????
December 31, 2023
Ethan was extremely knowledgeable and had excellent customer service skills. He was not a pushy salesman and answered all of our questions customer service skills. He was not a pushy salesman and answered all of our questions More
by smith23514
Employees Worked With
Ethan Pike
December 30, 2023
I exclusively buy all my vehicles from Brian Czinder at Betten Baker of Muskegon. He continually delivers exceptional customer service, and always makes sure I get the deal that is best for me. All of my r Betten Baker of Muskegon. He continually delivers exceptional customer service, and always makes sure I get the deal that is best for me. All of my referrals for new and used car buyers goes to Brian! More
by gregory.stapel
Employees Worked With
Brian Czinder
December 27, 2023
Year maintenance at Betten Auto's service depart. ent for my car has been known to be a great and reliable place to go for tire rotation, oil changes, brakes, etc ent for my car has been known to be a great and reliable place to go for tire rotation, oil changes, brakes, etc More
by lynnburmei
Employees Worked With
Joe, Service Department
