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Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.3
274 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 273 reviews

July 14, 2025

Greg was very professional and friendly as well. He was able to correct my iPhone settings, so I could utilize Apple Car Play for the 1st time in almost two years. More

by vinjammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg LNU
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Jul 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Great to hear! Thank you for the 5 stars. Greg does a great job and truly cares for his clients.

July 14, 2025

Diagnosed my vehicle wrong. Charged for something not needed. . Same issue when picked up. Had to take another day off to bring it back More

by Ladysmoooothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience. I understand your concerns about the additional charge and the need to bring your vehicle back, which added extra time to your visit. At Betten Cadillac, we work to resolve service issues as smoothly as possible, and I appreciate your feedback as it helps us better serve our customers. If you’d like to discuss this further, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, Rob Morris | Service Director

July 13, 2025

Impressive greetings and quick service. Although a litte longer than expected. Waiting room very nice with TV, Cof6, and snacks. More

by Richard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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Jul 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback, Richard! I am thrilled to hear that you enjoyed the impressive greetings and quick service at Betten Cadillac, even if it took a little longer than expected. Our waiting room is designed for comfort, and we're glad you appreciated the amenities. We hope to see you again soon! Sincerely, Rob Morris | Service Director

July 13, 2025

Steve always takes care of me and I really appreciate what he does. It seems like a group effort too! More

by Keke
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve in service
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Jul 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! I truly appreciate your positive feedback about Steve and the team at Betten Cadillac. We strive to provide excellent service, and it's heartwarming to know that our efforts have made a difference for you. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

July 12, 2025

Every since I purchase a car from Betten, I have always had good service with oil changes and and other mechanical things done on my vehicle. More

by sharonhamilton1951
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback, Sharon! We're thrilled to hear that you've had great experiences with service at Betten Cadillac since your vehicle purchase. Our team is dedicated to providing top-notch care for our customers' vehicles, and we appreciate your trust in us. We look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

July 12, 2025

Always receive fast friendly service. Very comfortable waiting area with beverages and snacks offered. Love the free car wash! More

by JULIEDENIO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bryce Dewindt
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Jul 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Julie! We truly appreciate your kind words about the fast, friendly service and our comfortable waiting area at Betten Cadillac. We're glad you enjoyed the beverages, snacks, and the free car wash! We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

July 11, 2025

Tthe problem with the elect. system appears to have been fixed. Im planning on a drive to Seattle soon carrying my truck camper which weighs apx. 4000 lbs fully loaded with water More

by JAMES.TOBLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jul 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the review James. We aim for a 5 star experience every time. Please let me know what we can do to accomplish that next time! Slandreth@bettenautogroup.com

July 11, 2025

It was a good experience to bring my car to Betten Chevrolet in Muskegon. They did an excellent job and solved all the problems in my car in a short time . Thanks More

by Tanya Ramo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Chester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amos Jones
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Jul 11, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you, Tanya, for sharing your positive experience with Betten Cadillac! We're thrilled to hear that you had a good experience and that our team was able to resolve all the issues with your car quickly. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

July 10, 2025

Upselling many things unnecessary and overcharging. Tried selling me an overpriced starter because my battery was bad. More

by tlbaker720
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, service
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Jul 10, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I understand your concerns regarding the pricing and upselling at Betten Cadillac. Your feedback is important, and we would like to further discuss this matter with you to help us maintain our standards and improve your experience. Please feel free to contact me directly at your convenience. Sincerely, Rob Morris | Service Director

July 10, 2025

Betten is knowledgeable, attentive, and friendly sales people and staff. I purchased my truck in January 2025 and remain pleased with my purchase. More

by BATKINSON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonavin Murdock
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Jul 11, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We're thrilled to hear that you found our Betten Cadillac team knowledgeable, attentive, and friendly. It's fantastic to know that you are still pleased with your truck purchased in January 2025. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

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