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Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
768 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 768 reviews

July 04, 2026

Betten Cadillac completed all required services in about 2 hrs. Very expensive, e.g., $491 for fluid to flush transmission (plus labor), $490 for new front and rear differential fluid (plus labor). More

by WE3SMITHS1
Recommend Dealer
Yes
Employees Worked With
Joe Giannetti
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Jul 06, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback. We’re glad to hear your Cadillac’s services were completed in about two hours. We also understand that maintenance costs can be frustrating, and we appreciate you sharing your concerns about pricing. Our team works hard to provide quality service and use the proper parts and fluids recommended for your vehicle. Thank you for choosing Betten Cadillac, and please don’t hesitate to reach out if you’d ever like to review your service recommendations with our team in more detail.

July 03, 2026

I had an appointment at 10:30 am Monday. No update until 2:30pm. Had to call multiple times for an update. Not fixed until Wednesday. More

by SLUTHER0118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
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Jul 06, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your feedback. We sincerely apologize for the lack of communication and the delay in completing your repair. We understand how frustrating it is to wait for updates and have to call multiple times, especially when your vehicle was not finished until Wednesday. This is not the level of service we aim to provide. We appreciate you bringing this to our attention, and we will use your comments to help improve our communication and service process moving forward.

July 02, 2026

Jason was really awesome. Great service, truck was ready at the time stated. Great customer service More

by Chandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ziskie
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Jul 03, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you, Chandra, for your wonderful feedback! We’re so glad to hear Jason provided awesome service and that your truck was ready right on time. Delivering great customer service is always our goal, and we truly appreciate you choosing Betten Service!

July 02, 2026

Very easy to work with and understand everything explained to me Jason is knowledgeable and professional More

by Laskelli
Recommend Dealer
Yes
Employees Worked With
Jason
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Jul 03, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind feedback! We’re happy to hear Jason was easy to work with and took the time to explain everything clearly. His knowledgeable and professional approach is something we truly value, and we appreciate you choosing Betten Service!

July 02, 2026

I have been with the dealership for many many years, always been satisfied great business good workers. More

by ALANMAYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonavin Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you, Alan, for your continued loyalty and kind words! We truly appreciate you being part of the Betten family for so many years. It means a lot to know you’ve always been satisfied with our team, and we look forward to serving you for many more years to come.

July 01, 2026

Everything was good geat. Ok, courteous professional caring respe ctful,what else is there? Good bye! More

by stillepeanut
Recommend Dealer
Yes
Employees Worked With
Young good looking guy.
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Jul 02, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the great review! We truly appreciate your kind words and are so glad to hear your experience was courteous, professional, caring, and respectful. Providing that level of service is always our goal. Thank you for choosing Betten Service, and we look forward to seeing you again!

July 01, 2026

Joe is always a huge help! He was able to fit me in for my oil change when everyone else was booked up. More

by JWOOD536.JW
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 02, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience! We’re so glad to hear Joe was able to help and get you in for your oil change when you needed it. We truly appreciate your kind words and your trust in Betten Service. We’ll be sure to share your feedback with Joe!

July 01, 2026

New key for new car bought only received one at purchase No second key when purchased new truck More

by Hlmeloche
Recommend Dealer
Yes
Employees Worked With
Joe and Paul and service manager
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Jul 02, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback! Sometimes preowned vehicles only come with one key, so we’re glad our service department was able to get another one cut for you here at the dealership. We appreciate your understanding and thank you for choosing Betten!

Jul 02, 2026 -

Hlmeloche responded

It wasn’t a used truck it was a new truck

July 01, 2026

Excellent communication with the client with informative explanations. The courticey driver for pickup was great amenity. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Marsha
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Jul 02, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the wonderful review, Rick! We’re glad to hear you appreciated the communication and informative explanations throughout your experience. It’s also great to know our courtesy driver helped make your visit even more convenient. We appreciate you choosing Betten Service and hope to see you again!

July 01, 2026

Great customer service service was dont promptly and all service done was explained to detai More

by perchzila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servise advisor
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Jul 02, 2026 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the great review! We’re happy to hear you received excellent customer service, that your vehicle was serviced promptly, and that everything was explained clearly and in detail. We appreciate your business and thank you for choosing Betten Service!

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