Betten Chevrolet GMC Buick of Muskegon

The representatives were helpful and I would recommend Betten to all of my friends and family Betten to all of my friends and family More

Took my vehicle in without an appointment and they were able to fit me in. Very helpful. able to fit me in. Very helpful. More

A few years ago when I brought my car in for service and when it was going to be more than 2 days they would have a car for me. Not anymore. Also, I got a scheduled time for 7:30am on a Tuesday and they did when it was going to be more than 2 days they would have a car for me. Not anymore. Also, I got a scheduled time for 7:30am on a Tuesday and they didn't look at it until Wednesday. They wasted 1 whole day, I could of kept it until Wednesday. In today's technology there must be a software program that allows you to schedule service work based on average time to fix a vehicle, example air conditioning. Minimum time 4 hours, maximum time 24 hours, this way the customer has some knowledge of how long without the vehicle. Plus, they would know when you should bring in your vehicle instead of stacking the work and wasting the customer time and the dealership time. More

The body shop did an excellent repair job. It was finished on the time it was estimated and the staff was very friendly. It was finished on the time it was estimated and the staff was very friendly. More

Fast efficient Doers not sell unneeded services These are my 15 words no more done are my 15 words no more done More

My appointment was at 2:00. I did not get my vehicle until 3:45. This is too long for a routine oil change. The lobby was filthy. Dead beetles were everywhere. I asked the rece I did not get my vehicle until 3:45. This is too long for a routine oil change. The lobby was filthy. Dead beetles were everywhere. I asked the receptionist about it. She said there were thousands more but she wasn’t worried because she sat behind the desk not in the lobby. My bill was 93.00. It did not explain what was done and no one talked to me about the service or my vehicle. It was so impersonal and expensive. More

Super Fast Service and very friendly staff. Definitely will recommend it to everyone Always GoPackGo! Definitely will recommend it to everyone Always GoPackGo! More

I made an appointment took my car there then they had to reorder the part and it was on recall why didn't they have the part when they told me to bring my car in. Had to come back another day then it still reorder the part and it was on recall why didn't they have the part when they told me to bring my car in. Had to come back another day then it still took way too long to change a seatbelt even though I had an appointment at a certain time still had to wait in line not happy with the whole experience. More

Fast, courteous and on time. It would be nice to make sure my settings were back on my screen as they were when I came in. Other than that, I was happy with the service. It would be nice to make sure my settings were back on my screen as they were when I came in. Other than that, I was happy with the service. More

Benton dealership does a great job very friendly people they help you solve your vehicle needs. They are not trying to rip you off love betten dealership all my cars come from Betten. they help you solve your vehicle needs. They are not trying to rip you off love betten dealership all my cars come from Betten. More