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Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
729 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 729 reviews

July 17, 2025

Best service ever! Makes up for the high labor cost. Very friendly and professional environment More

by CARLSMOM1403
Recommend Dealer
Yes
Employees Worked With
Steve Barnes
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Jul 17, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We're thrilled to hear that you had the best service at Betten Cadillac. Our team strives to create a friendly and professional environment for all our customers. We appreciate you taking the time to share your experience and look forward to welcoming you back soon! Sincerely, Rob Morris | Service Director

July 16, 2025

Everything went well. I was met by the service person when I drove in the garage and everything was handled and the smooth and orderly manner. The work was completed somew More

by ROGER.NUGENT
Recommend Dealer
Yes
Employees Worked With
Bruce
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Jul 16, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Roger! I'm thrilled to hear that everything went well during your visit to Betten Cadillac. It’s fantastic to know that our service team provided a smooth and efficient experience for you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

July 16, 2025

I was very pleased with the friendly assistance prompt quote, and service. Also my vehicle came back cleaned including wheel bright. Additionally the final cost was less than quoted. I would highly recomm More

by fm44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole West
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Jul 16, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am thrilled to hear that you were pleased with the friendly assistance, prompt quote, and service at Betten Cadillac. It's great to know that your vehicle was returned clean and that the final cost was even less than expected. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Sincerely, Rob Morris | Service Director

July 15, 2025

Visit was well and smooth timed out well was system needs clean water to coffee was good More

by JL_PARKER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
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Jul 16, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the 5-star review! We're glad to hear you had a smooth visit and enjoyed the coffee. We appreciate your feedback about the water system and will make sure to address it. We look forward to welcoming you back to Betten Cadillac! Sincerely, Rob Morris | Service Director

July 15, 2025

Infotainment problem not fixed, 3 visits for brand new vehicle. I get the feeling dealing with “an older person” reduces credibility in their eyes. More

by Carnouts
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Kamnarad
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Jul 15, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback. I understand that experiencing infotainment issues multiple times with your new vehicle can be frustrating. We strive to provide the best service at Betten Cadillac, and your input is invaluable in helping us improve. I encourage you to reach out directly so we can discuss your concerns and ensure your vehicle is operating as it should. Thank you for bringing this to our attention. Sincerely, Rob Morris | Service Director

July 15, 2025

Top Notch Service and Professional. service ce tech-Martin was very helpful and polite. Thank you! More

by ridebluewr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Jul 15, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I'm thrilled to hear you had a positive experience at Betten Cadillac. It's great to know that Martin provided you with top-notch service and assistance. We appreciate your kind words and look forward to welcoming you back for any future needs! Sincerely, Rob Morris | Service Director

July 14, 2025

Diagnosed my vehicle wrong. Charged for something not needed. . Same issue when picked up. Had to take another day off to bring it back More

by Ladysmoooothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience. I understand your concerns about the additional charge and the need to bring your vehicle back, which added extra time to your visit. At Betten Cadillac, we work to resolve service issues as smoothly as possible, and I appreciate your feedback as it helps us better serve our customers. If you’d like to discuss this further, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, Rob Morris | Service Director

July 14, 2025

Greg was very professional and friendly as well. He was able to correct my iPhone settings, so I could utilize Apple Car Play for the 1st time in almost two years. More

by vinjammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg LNU
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Jul 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Great to hear! Thank you for the 5 stars. Greg does a great job and truly cares for his clients.

July 13, 2025

Steve always takes care of me and I really appreciate what he does. It seems like a group effort too! More

by Keke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Jul 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! I truly appreciate your positive feedback about Steve and the team at Betten Cadillac. We strive to provide excellent service, and it's heartwarming to know that our efforts have made a difference for you. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

July 13, 2025

Impressive greetings and quick service. Although a litte longer than expected. Waiting room very nice with TV, Cof6, and snacks. More

by Richard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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Jul 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback, Richard! I am thrilled to hear that you enjoyed the impressive greetings and quick service at Betten Cadillac, even if it took a little longer than expected. Our waiting room is designed for comfort, and we're glad you appreciated the amenities. We hope to see you again soon! Sincerely, Rob Morris | Service Director

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