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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
803 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 803 reviews
October 19, 2025
Josh was great and very easy to work with! Will definitely do business again! Thanks! Will definitely do business again! Thanks! More
by dan@krembogroup.com
Verified CustomerEmployees Worked With
October 18, 2025
Jose Silva was friendly, courteous, helpful, knowledgeable and a pleasure to work with in the purchase of my new Jeep. His co-worker Ally was helpful as well. Quite a welcoming dealership. Gr knowledgeable and a pleasure to work with in the purchase of my new Jeep. His co-worker Ally was helpful as well. Quite a welcoming dealership. Great experience! More
by southhavennow
Employees Worked With
Jose Silva - **********
October 18, 2025
Very easy to schedule service on a convenient day. I was checked in as soon as I arrived and Cameron was great to work with. Service was completed as promised and we continue to be very happy with o I was checked in as soon as I arrived and Cameron was great to work with. Service was completed as promised and we continue to be very happy with our Jeep Wagoneer. More
by Tom
Employees Worked With
Cameron
October 18, 2025
Great location near 355, helpful insightful staff, jamie was candid honest and thorough the entire process was candid honest and thorough the entire process More
by benbenson
October 17, 2025
Attententive service staff. Joe was very accommodating. There was an issue with parts arriving on time and it was resolved timely with no inconvenience. Joe was very accommodating. There was an issue with parts arriving on time and it was resolved timely with no inconvenience. More
by john.d.obrien.ii
Employees Worked With
Joey
October 14, 2025
The service is always excellent here. I got on the wait list on line and they kept to the schedule. The waiting area is very comfortable - they even offered a drink or snack while I wai I got on the wait list on line and they kept to the schedule. The waiting area is very comfortable - they even offered a drink or snack while I waited. Amy kept me updated and personally told me when my car was washed and ready! More
by mlfoster
Employees Worked With
Amy Hayes
October 14, 2025
They took me in immediately when I thought an issue existed from a previous service appointment. Turned out to be another issue entirely separate, but I was informed right away and offered new service existed from a previous service appointment. Turned out to be another issue entirely separate, but I was informed right away and offered new service appt. Great service. Good prices. More
by kdmeier
Employees Worked With
Lockport Service
October 14, 2025
It took over 3 hours for an oil change and coolant flush. What’s the purpose of an express lane for routine maintenance if it takes so long? And when I wanted to test drive a vehicle to help the time pass by What’s the purpose of an express lane for routine maintenance if it takes so long? And when I wanted to test drive a vehicle to help the time pass by the battery was dead and it was the only vehicle available. The snacks were a really nice touch and the customer service was decent. More
by airronic
