Bettenhausen Chrysler Dodge Jeep Ram

I enjoyed my experience at Bettenhausen Chrysler Dodge Jeep Ram. The employees were all friendly and helpful. An add, for a jeep grand cherokee l laredo, popped up on my Facebook feed and when I saw the Jeep Ram. The employees were all friendly and helpful. An add, for a jeep grand cherokee l laredo, popped up on my Facebook feed and when I saw the price, I assumed for that price it would be a base model with no options. However, I continued to read the features and it had everything I was looking for. I haven't had the best experiences dealing with car dealerships in the past, so I decided I was going to call and see if it was still available. I asked for someone in sales and was transferred to Joe, I was already prepared for him to say they had sold it, the price wasn't correct, I missed something in the fine print, or that they have one for that price, but it doesn't have everything I'm looking for. Imagine my surprise, when I asked if it was still on the lot and Joe asked me to hold while he confirmed it was physically there still. He also confirmed that the information in the add was correct, so I setup an appointment for a couple hours later that day with him. I went in and test drove one and loved it. They had a couple of colors to choose from, so I asked him if we could see all of them. The dealership was going to close soon, so I thought for sure he would say I had to come back tomorrow to purchase it, but he didn't. He stayed late to get all the paperwork done and when he finished with that even took time to go through the functions and features with my husband and I. I was able to drive it home that night. Joe made it an enjoyable experience. I will definitely recommend Joe and Bettenhausen Chrysler Dodge Jeep, to any of my friends and family that a looking to buy a vehicle. Thank you Joe and Bettenhausen Chrysler Dodge Jeep! More

Completed my safety recall in a quick and professional manner. I would like to schedule an appointment for my rear differential recall. manner. I would like to schedule an appointment for my rear differential recall. More

Good service. Good communication. Fair price. Will continue to bring car here for service. No complaints. Good communication. Fair price. Will continue to bring car here for service. No complaints. More

Cameron was excellent! This was my first opportunity to work with service (first oil change and tire rotation) and the whole process was seemless! This was my first opportunity to work with service (first oil change and tire rotation) and the whole process was seemless! More

The staff was friendly and helpful. The cookies was still warm when I got there. The cookies was still warm when I got there. More

Everyone at Bettenhausen is fantastic. Every time I visit is a great experience. When the time comes to purchase a new vehicle. This is who I will give me business to Every time I visit is a great experience. When the time comes to purchase a new vehicle. This is who I will give me business to More

The time to trade in and acquire the newer vehicle was very quick. Josh handled the whole process very well! very quick. Josh handled the whole process very well! More

Service department is always courteous and efficient. They always go beyond what is asked, I highly recommend bringing your car here to be serviced! They always go beyond what is asked, I highly recommend bringing your car here to be serviced! More

Kyle has been ghosting me since I left the lot. I paid $2600 to get my car fixed and 2 days later my engine light was back on. I left messages, voicemails, and even stopped in. My rear tail light i I paid $2600 to get my car fixed and 2 days later my engine light was back on. I left messages, voicemails, and even stopped in. My rear tail light is having an issue…never addressed. I pulled in the other day, 2 months later and he ran out of there. Yes, Kyle, I saw you. Others have since helped me but the issue is still there. Very disappointed More

I brought my car in for an oil change. There seems to be an issue with it and they are doing their best to fix it. They explained everything to my satisfaction. Michael was kind and did a There seems to be an issue with it and they are doing their best to fix it. They explained everything to my satisfaction. Michael was kind and did a great job explaining what the next steps would be. More