Bettenhausen Chrysler Dodge Jeep Ram

Took 2 hours for an oil change after I specifically told them I was on schedule for a meeting. Every time I asked how much longer I was told they are almost finished. That went on and on. Then they left my them I was on schedule for a meeting. Every time I asked how much longer I was told they are almost finished. That went on and on. Then they left my truck dirty and all the service items still in the truck, didn’t reset my “oil change required “ on the vehicle so I had to return the next day. Poor communication and customer service in my opinion More

Josh was of great help, and answered all my questions, helped me find the vehicle I loved. helped me find the vehicle I loved. More

Great dealership. Salesmen are friendly and willing to help out. Unlike other dealerships, they don't constantly bother you and force you to make a decision. Salesmen are friendly and willing to help out. Unlike other dealerships, they don't constantly bother you and force you to make a decision. More

Came in for a check engine light for the 4th time. Still isnt fixed. Was offered a ride home and after 1 1/2hrs found my own. Was promised the car would be cleaned and it wasnt. Still isnt fixed. Was offered a ride home and after 1 1/2hrs found my own. Was promised the car would be cleaned and it wasnt. More

I was very well please how Joe Robson kept me abreast of the work being done and his ability to keep the cost down on my repair which is very important to customers today were in years past the prices of ca the work being done and his ability to keep the cost down on my repair which is very important to customers today were in years past the prices of cars and trucks and parts where not as high as they are today because of our economy. I’m sure most customers would agree and that means a lot to your average customers and consumers, thank you again for the great service More

It is a very nice facility, decent inventory, good location and everyone is very pleasant location and everyone is very pleasant More

Ellie was the best sales person. She was respectful, caring, knowledgeable & true to her word. She was respectful, caring, knowledgeable & true to her word. More

my experience was very good and a little bad. the service was very good...however the two service tech's did not have a very good handle on what they told me. cam was very good and helpful... b the service was very good...however the two service tech's did not have a very good handle on what they told me. cam was very good and helpful... but he told me my car repair would take 3days....my spark plugs would cost about $20 each....he also said that my warranty did not include rental car allowance...it did ... and then i didn't need it because kyle said my repairs would be a day or a day and a half.... i told him that i really didn't need a rental car then and that is when he told me he would have someone drive me home... he should have told me this sooner..... also, i kept getting texts from someone (i think kyle) that were going to the wrong person. he had me mixed up with someone else... i got a text that my car was ready.... the shuttle car picked up....(i didn't know that service was available and was going to get an Uber... glad i didn't) when i got to the dealership, kyle told me it would be a half hour.... so i waited.... he came to the waiting room to get me and when i showed him the text, he had me confused with another customer. my car was done so i waited for nothing.....he was very apologetic ....... but also the cost of the spark plugs were almost twice what i was told. kyle fixed that too! with all that said, i will absolutely come back to bettenhause for work and if i buy another car.. More

Jamie was great from start to finish. From the vehicle to the paperwork she made it as easy as can be. The place to go with zero pressure just looking at the inventory. From the vehicle to the paperwork she made it as easy as can be. The place to go with zero pressure just looking at the inventory. More

They were very attentive to my needs and concerns . They were also extremely attentive to my needs and serviced my vehicle professionally They were also extremely attentive to my needs and serviced my vehicle professionally More