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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
593 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 594 reviews

February 28, 2025

Took me in without an appointment and handled blown tire quickly. Shuttle service was great too! More

by kbakes12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Kyle
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February 28, 2025

Jamie was great. It was a pleasure to work with someone who knows the product and talk with people. More

by GREG.ORSENO61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2025

I have experienced great service from this dealership. I would definitely recommend Bettenhausen to others. More

by sirveeaward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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February 28, 2025

Excellent staff, very accommodating, and a complimentary ride home while my vehicle was being serviced. More

by ckduer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service dept not listed
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February 28, 2025

This was the best car buying experience I have ever experienced! Jamie is great. Thanks! More

by HLehman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2025

Jose was very nice, informative and helpful throughout the whole process. Explained everything very well. More

by mosshannah03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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February 27, 2025

I bought a car and I paid for it in Cash more than 50K and After I paid I found a hit on the paint I didn’t even lift the branch yet and when I asked them what can you do for me as a compensation they sai More

by saeed.bubshait96
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Abdul Durvesh
2.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2025

I love coming to this dealership. They have great service with caring, courteous and friendly staff. More

by Jessica
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hayes, Joey Robinson
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February 27, 2025

I have no complaints about the Bettenhausen Lockport dealership, my service writer Dean went above and beyond, he took a sincere interest in my needs, he was very knowledgeable and professional. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean service writer, Lockport Dealership.
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February 26, 2025

Excellent Service 15 word minimum stupid Remove from this section Won’t let you continue with out 15 words People like quick and to the point survey. More

by timminarik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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