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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
593 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 593 reviews
Verified Customer
February 15, 2025
It's a great place to have your car serviced. Friendly, knowledgeable staff. I especially liked the new feature where they send you a video of your car with a member of the service department sho Friendly, knowledgeable staff. I especially liked the new feature where they send you a video of your car with a member of the service department showing what they did and what they recommend and showing the different parts of the car when it was up on the lift and noting that the shocks looked ok, and they didn't find any leaks etc. More
by Mike 67
Employees Worked With
Amy Hayes
February 15, 2025
I am in the market for a new vehicle and I was thinking of purchasing from Bettenhausen again, this would be my 3rd time, but with this last service appointment I'm thinking twice. I've never waiting so lo of purchasing from Bettenhausen again, this would be my 3rd time, but with this last service appointment I'm thinking twice. I've never waiting so long for work to be approved. I was told I would get a call back to a question I had and I never did. All of a sudden the following day the work was not only approved but finished. It was extremely odd. I'm happy with the work and honestly everyone especially Amy is very nice but I found the whole process this time a big turn off for purchasing a new vehicle. More
by kheeney
Employees Worked With
Amy 4 stars.
February 13, 2025
I really enjoyed working with Josh, who no doubt went above and beyond. I anticipate my experience will be just as great next time I need anything. above and beyond. I anticipate my experience will be just as great next time I need anything. More
by Ben
Employees Worked With
February 13, 2025
Great dealership, very friendly and knowledgeable employees. Allie was awesome- Very friendly, helpful, and knowledgeable. employees. Allie was awesome- Very friendly, helpful, and knowledgeable. More
by GinaM
Employees Worked With
February 13, 2025
Great job did a update I didn’t know I had service wrighter was very nice wrighter was very nice More
by mr.lbass
Employees Worked With
February 13, 2025
Jamie is the best. She handles everything very smoothly and advocates for her customers. Bettenhausen has also always been very fair in their deals and service is gre She handles everything very smoothly and advocates for her customers. Bettenhausen has also always been very fair in their deals and service is great. More
by JRAUMAN
Employees Worked With
February 13, 2025
The team here always goes above and beyond with excellent service! Amy always keeps us in the loop and I love that we get a video inspection of our cars once they are complete. service! Amy always keeps us in the loop and I love that we get a video inspection of our cars once they are complete. More
by Susie
Employees Worked With
Other Employees :
Amy
