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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
589 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 589 reviews

January 02, 2025

Greeted in professional manner. Work completed quickly and was provided information related to recall. Pick up of truck went smoothly. More

by ohenry6789
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Recommend Dealer
Yes
Employees Worked With
Manny
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Jan 03, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're glad to hear that you were greeted professionally and that your truck service was completed quickly. It's great to know that the recall information was communicated effectively and that your pickup experience went smoothly. We appreciate your positive feedback and look forward to serving you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

January 02, 2025

It’s the best experience I’ve ever had in any dealership. Everyone there was very friendly and helpful. I won’t go to any other dealership from now on. More

by walls1959
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Recommend Dealer
Yes
Employees Worked With
Everyone all departments were very helpful. I don’t know their names. I think you have too many surveys.
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January 02, 2025

I have been in for service for a couple different things over the last month and all the service reps have been fantastic, including Joey, Amy and others. More

by cecar17
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joey, Amy and everyone has been great.
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January 01, 2025

I want to give the highest compliments to Josh and Nick who assisted with our purchase of the new 2024 Jeep Compass. Both gentlemen were professional and performed their jobs to the highest level they are More

by KRFELDNER
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Josh and Nick. We're thrilled to hear that they provided you with such excellent service during your purchase of the new 2024 Jeep Compass. It means a lot to us that you felt supported throughout the entire car-buying experience. Welcome back to the Dodge family, Feldner family! We look forward to seeing you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Enjoy your new Jeep! Sincerely, The Team at Bettenhausen CDJR of Lockport

January 01, 2025

Wipers work but make loud noise when running. Back defrost parts on order for a couple weeks and not informed when will be in or repaired. More

by Beach bum
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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January 01, 2025

Great people in service department very helpful and service was done when they said it would be More

by aelynch25
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jan 03, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to provide excellent service and timely assistance. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 31, 2024

Got scheduled for appointment very quickly and good customer service . Parts ordered and received quickly. More

by kschird
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department names unknown
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear that you experienced quick scheduling and good customer service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to ensure parts are ordered and received promptly. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 31, 2024

In and out, and easy to make appt and don’t try to upsell- very honest More

by skmandl
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Amy
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a quick and straightforward experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We pride ourselves on our honesty and integrity, and your feedback truly means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 30, 2024

Kyle is Service did a great job. The whole team at the dealership was amazing. Best customer service by far in any industry. More

by Andrew Cummings
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Andrew! We truly appreciate your kind words about Kyle and our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s wonderful to hear that you had such a positive experience with our customer service. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 30, 2024

Jose Silva was a pleasure to do business with. Very professional and friendly. As a whole every at the dealership was welcoming, no high pressure to make any decisions that weren't correct for me. More

by racexb9r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Silva
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about your experience with our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to hear that you felt welcomed and appreciated the no-pressure atmosphere. We hope to see you again soon for your next vehicle purchase! Sincerely, The Team at Bettenhausen CDJR of Lockport

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